Sky TV boosts still not showing even after engineer visit
Have had engineer visit today to change my master socket as there was damp in it. All working now and download speed of 7.5 registering. Have reset router and youview box 3 times but still no sky...
View ArticleInternet channels not showing?
Hi,Had a bumpy start with TalkTalk, but things seem to be getting better now. My line speed is now in sync at 5.3Mbps, and has been stable at this speed for at least 24 hours now, but I am unable to...
View ArticleRe: Sky TV boosts still not showing even after engineer visit
Hi Try the link below. http://www.talktalkmembers.com/t5/Community-Knowledge-Base-beta/Huawei-YouView-Maintenance-Mode/ta-p/1429347
View Articleproblem with you view having to reset everything every day before we can...
you view has to be reset every day some times twice befor we can watch catch up tv we use plug in and it was set up by engener has worked ok most of the time but from april has been a night mare and we...
View ArticleRe: Error Code IPC6023
Hi, If you are seeing the IPC6023 errors on some of the multicast (internet) channels, Can you please try the following :• Power off the YouView Box (switch at the back).• Factory reset the...
View ArticleRe: Since a software update in Oct 2015 I have been unable to receive...
Hi, The next step is to arrange an engineer for further investigation. As the engineer booking system is 'Live' and available appointments can change quickly, can you contact my TV colleagues...
View ArticleRe: Netflix?
Hi, I've passed your comments over to one of our marketing managers to get confirmation regarding the Netflix offer. Karl.
View ArticleRe: Internet channels not showing?
Hi, The speed of your line is borderline, and your account has been placed on an On Demand only package. This means that you will not receive the included sky channels, but will have been issues with...
View ArticleRe: having problems sending emails with bcc, not reaching the recipients
Hi, is this directly in Webmail, are there any errors ? Karl.
View ArticleTV signal weak or lost - But it's not! Also IPC6024
Hi, Since having YouView for a year now i randomly get this issue from time to time, luckily not daily. I receive a popup on screen which states that the signal from my aerial is weak or has been lost...
View ArticleRe: what is cancellation policy cause im fed up with talk talk
Hi Sorry to hear you about your problemLeaving the contract will be expensive use the link scroll down to “is there a charge for early...
View ArticleSky Sports Boost
I purchased the Sky Sports boost on 1st September (3 months half price) I will want to cancel this at the end of this month or earlier. Do I need to give notice or can I cancel in My Account on the day...
View ArticleRe: Help with Error Code TTG-201 and IPC6003
I performed the suggestions you made but we're still having the same problems.
View ArticleRe: Sky Sports Boost
Have a look at About TV Boosts for further information.Depending on when you cancel your TV Boost, your bill will be amended slightly differently. We recommend that you wait until the end of your...
View ArticleRe: problem with you view having to reset everything every day before we can...
Hi, So I can look into this for you, can you answer the following questions : Do you get any on screen errors? Does this affect all channels or only specific channels - eg, all freeview / all internet...
View ArticleRe: TV signal weak or lost - But it's not! Also IPC6024
Hi, try a full YouView Reset and choose option 4 to 'keep recordings'. Retest and see if there is any improvement. Karl.
View ArticleRe: IPC6023
Hi, So I can look into this for you, can you please answer the following : Can you see the channels in the guide? Are you getting any on screen errors ? Does the channel show, break up and then error,...
View ArticleRe: Sky TV boosts still not showing even after engineer visit
Hi Juliana, Can you add your home phone number to your Community Profile and I'll take a look. Karl.
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Re: TalkTalk TV no Internet channels, Error IPC6011
Hi Harry, So glad to see that my suggestions have helped Any further issues, give me a shout. Karl.
View ArticleRe: New Powerline Wifi adapter will not connect to Router (and/or pair with...
Hi, If you place these in a double wall socket side by side, will they 'pair' Karl.
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