Re: Youview box
You will need to phone to cancel your tv subscription as it cannot be done on the forum. Ask for the Loyalty team. Try phoning 0345 172 0088 Opening Hours can be found here -...
View ArticleRe: Youview box
Hi follow the advice from fr8ys, and if resetting the box fails, give our teams a call. Regards,Karl.
View ArticleRe: Netgem Box - is it faulty?
Hi I have tried 3 usb sticks, from Asda & Tesco mainly Scandisk and Integral. When recording it doesn't start at the start of the programme but usually 20 minutes later and only records about 15...
View ArticleRe: Netgem Box - is it faulty?
Did you try a box reset? Usbs from supermarkets should be fine.
View ArticleRe: upgrading old tv box
Hi Everyone, I've been trying to talk to retentions on the helpline regarding updating my dad from fast broadband to fibre35 (this still runs on copper I thought?) so that I can request a tv hub box...
View ArticleRe: upgrading old tv box
I have re-escalated this so that the support team can have a look. But it may well be the case, upgrades in copper only areas to FTTC are gradually being discontinued as the switch to Full Fibre...
View ArticleClik here to view.
Re: upgrading old tv box
@huw38, classifying it as a legacy package seems very odd, as they still list Fast Broadband among "our latest plans and packages": Actual legacy packages are listed elsewhere on this page of links:...
View ArticleRe: upgrading old tv box
Hi All, full fibre is not yet available in his area (LL15 prefix post code), I wonder if this means it is possible to move him from fast broadband to fibre35 for now so that he can at least have a...
View ArticleRe: upgrading old tv box
Well you have already been told "no" directly, but let's see if the support team can help.
View ArticleRe: upgrading old tv box
What does it tell you here? https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome
View ArticleClik here to view.
Re: upgrading old tv box
Hi Sian The TV Hub is android based and does not record. TalkTalk no longer provide any recordable box. There is a rental fee of £5 per month also for the TV Hub. If this is not available, you could...
View ArticleRe: upgrading old tv box
thanks @Karl-TalkTalk I'd been getting different information from different agents when on the chat/call centres. It sounds like from what you've all said here, dad is stuck with 'fast broadband' and...
View ArticleTV remote
How do I find my code for my TV to enable remote to turn my TV on and off and how to I set it up to do this. I recently bought a new TV and cannot remember how to do this. Thanks all
View ArticleRe: TV remote
Hi Take a look at our Remote Guide Article. https://community.talktalk.co.uk/t5/Articles/TalkTalk-Remote-Control-Guide/ta-p/2204370 Thanks Karl.
View Articledoes tv hub have back to start of program technology please
does tv hub have back to start of program technology please
View ArticleRe: does tv hub have back to start of program technology please
That was only ever on recordings @elmboy so given the box doesn't record, then no. BBC will open up IPlayer if you press green, but other than that, sorry no.
View ArticlePowerline adapter not working
One of my powerline adapters is not working, I have tried plugging it into a different power source but there are still no lights on it. Therefore it is not connecting with the power line adapter in...
View ArticleRe: Powerline adapter not working
TalkTalk no longer supply powerline adapters, their latest TV box connects by WiFi.
View Article