Re: Box Stuck on waking up
Try a maintenance mode reset as explained here: https://community.talktalk.co.uk/t5/Community-Help-Articles-beta/Huawei-YouView-Maintenance-Mode/ta-p/1429347
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Re: Ridiculously long wait for unnecessary engineer visit to just swap box over!
Would you beleive it! Just receievd a call to say that they now won't be bringing the box tomorrow between 9-12 due to engineer sickness! I've suggested to a manager, Ian, that he might want to review...
View ArticleRe: Ridiculously long wait for unnecessary engineer visit to just swap box over!
Just had another call to say they are now doing it!!
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Re: Ridiculously long wait for unnecessary engineer visit to just swap box over!
Fingers crossed for you, sorry about your team.
View ArticleRe: Ridiculously long wait for unnecessary engineer visit to just swap box over!
I agree with the comments about having to have an "engineer" to swop the box I recently had a problem with the box and a replacement was required I also said "put one in the post" to be told "this is...
View ArticleRe: TTG-239
Hi Karl, Problem solved - after a factory reset the box registered & the channels are now all back. Thanks for all your help. Cheers,Bob
View ArticleRe: Screen frozen at "Talktalk waking up"
Hi, Ok, sorry for the problems, glad to hear our colleagues have sorted out a replacement box for you. Karl
View ArticleRe: Box Stuck on waking up
Hi, If the maintenance reset will not resolve then the only option is to give us a call and we can arrange a box swap for you. Karl.
View ArticleRe: Ridiculously long wait for unnecessary engineer visit to just swap box over!
Hi superseagull8 and co. Glad to hear they are still going ahead with the new box today. I've also brought this to the attention of one of our management teams that are specifically looking at these...
View ArticleWhat's the best way to terminate my contract I've 6 weeks left. Do I have to...
I'm not happy with Talk TalkTalk and I want to switch to a new provider asap
View ArticleRe: What's the best way to terminate my contract I've 6 weeks left. Do I have...
You can instruct your new provider to take over your services, who in turn will contact TalkTalk and they will accept his as sufficient notification but if the transfer date is prior to your contract...
View ArticleError TTG-217 – TalkTalk Player not working.
Hi Everyone, To ensure our customers get the best experience from the TalkTalk Player, and can take full advantage of the excellent TV Content, we have implemented a small change to remove older...
View ArticleRe: Very annoyed woke up this morning with complete loss of service.
Talktalk should never have lied to me telling me it was a cable break. We knew it wasn't as all my naughbors from the same pole where online. The engineer I ordered turned up today I explained about...
View ArticleLineone email stopped working on outlook and also unable to login to TalkTalk...
Hi, My lineone email suddenly stopped working on Outlook a couple of days ago so I tried Plan B of logging into Talk Talk webmail to which I had the same result. In fact the Talk Talk website didn't...
View ArticleRe: I have only one talktalk box but I now get the TTg-239 message when I try...
although I'm very pleased to have everything working again, I still have two issues: Firstly why did it happen, the only time a second box might have been connected was when I first joined talktalk,...
View ArticleTTG-239
Hallo like many others I have been using my Humax youview box as long as I have had TV plus.I now get the Error message TTR-239 .Saying channel is not set up etc.I gather it has to be changed to be my...
View ArticleRe: I have only one talktalk box but I now get the TTg-239 message when I try...
Hi, To answer your points, this is nothing you have done from your side, our teams have identified that some customers with more than one box registered, have been able to receive the content on more...
View ArticleRe: Lineone email stopped working on outlook and also unable to login to...
Hi Darren, I've seen a few customers with this issue and most have found that a quick password reset will fix this. It only takes a few minutes to reset.
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