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Re: Ridiculously long wait for unnecessary engineer visit to just swap box over!

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I agree with the comments about having to have an "engineer" to swop the box

 

I recently had a problem with the box and a replacement was required 

 

I also said "put one in the post" to be told "this is not company policy"

 

So unplugged box - packed everything - and waited.

Fair to say he was on time but then just left the new unit with me and took the old one

 

I fitted it

So a waste of engineers time and my time 


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