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Re: IPC6023

Hi Karl, Router has arrived. Unfortunately I've had a HG633 router delivered. No fibre connection. Dave

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Re: Unable to see TV channel boosts in EPG

Hey , sorry to butt in, but I am confused here, as a fibre/TV user myself once the internet connection type has switched from PPP to IP, as it should when going from ADSL to VDSL, then isn't the...

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Lost Sky channels

Hi Karl.You have solved this issue for me previously. I have had several problems lately where "recorded" programmes wouldn't play or failed altogether so I reset the You View box to factory settings....

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Re: Pressing Talk Talk Button on remote nothing happens

Due to a cancellation the engineers visited me several days early. It took just 5 minutes to be up and running.  The only problem  there had been was due to the box failing to update.  I had tried...

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Re: Pressing Talk Talk Button on remote nothing happens

That does appear to be an issue in some cases, the engineer who visited me said this was the second download error in two days he had, the previous one being fixed by a couple of resets. Mine was as I...

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Error IPC6039 playing back recordings made from internet channel (alibi)

Hi Everyone, this is my first post & I would be grateful for help resolving viewing recordings from an Internet channel, I recorded multiple episodes from Murdoch Mysteries, some of which I have...

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Facilitatae the free sky sports thank you 8 bonus channels

 I have chosen the free 3 months sky channel sports as a thank you and would like to know how and when I can load them onto my tv ?

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Re: Inclusive free PictureBox films missing from new Plus TV package,...

Hi Karl. Well after many hours, literally, of discussions with both customer services and the loyalty team the net result is not a lot. Help has been promised more than once but alas for sorting out...

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why is pin number required for the 6 included channels

firstly may i say OUT OF THE BOX COULD NOT INSTALL due to no female to female tv plug  only came with cable to fit new tv wall plugs. Therfor had to wait several days untill adaptor came from...

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Re: Sky Sports pixelated or failing altogether

Hi Michlle, It's a bit of a pain to move my router, to etc. to test the set-up without homeplugs but I'll do that and get back to you if you really think it is necessary.  As I said other devices work...

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Re: Sky Sports pixelated or failing altogether

Powerline adapters are generally fine for most applications including On Demand streaming like BBC iPlayer where there is a buffer which can cope with any momentary blips in the connection....

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Remote code for JVC LT-49C550

Hello, Does anyone have a remote code for the JVC LT-49C550: http://www.currys.co.uk/gbuk/tv-and-home-entertainment/televisions/televisions/jvc-lt-49c550-49-led-tv-10135137-pdt.html#srcid=11026 I've...

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unsubscribed sky channels showing in tv guide, says we can click 'ok' to make...

On tv giude its showing a number of Sky (and other) channels not included in our subscription. If we click on the channel it says click ok to set channel up. Will this cost to watch? one programme? or...

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Re: unsubscribed sky channels showing in tv guide, says we can click 'ok' to...

All available Boost/Sky channels are shown in your EPG from 301 onwards if your box is capable of receiving them, whether you are subscribed or not, unless you have opted to hide them. If you press OK...

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Re: Sky Sports pixelated or failing altogether

Thanks Michelle and ferguson.  Sky Sports does work much better with a direct ethernet connection to the router.  I didn't realise that would be the case so thanks for pushing me down that route....

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how to find previous post

as it states  is it possible to find MY previous post

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Re: how to find previous post

If you get lost at any time the easiest way to find your previous posts is to click on your own username i.e. jud1255 

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Re: how to find previous post

ha ha so esy just couldnt remember thanks

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Re: how to find previous post

You're welcome. 

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Re: Sky Movies overcharge

Hi davemk39 Thanks for help problem solveddavemk39 wrote:i had same problem.live chat sorted it.i done a post in account and billing how i resolved it.. 

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