Re: IPC6023
Hi Karl, Router has arrived. Unfortunately I've had a HG633 router delivered. No fibre connection. Dave
View ArticleRe: Unable to see TV channel boosts in EPG
Hey , sorry to butt in, but I am confused here, as a fibre/TV user myself once the internet connection type has switched from PPP to IP, as it should when going from ADSL to VDSL, then isn't the...
View ArticleLost Sky channels
Hi Karl.You have solved this issue for me previously. I have had several problems lately where "recorded" programmes wouldn't play or failed altogether so I reset the You View box to factory settings....
View ArticleRe: Pressing Talk Talk Button on remote nothing happens
Due to a cancellation the engineers visited me several days early. It took just 5 minutes to be up and running. The only problem there had been was due to the box failing to update. I had tried...
View ArticleRe: Pressing Talk Talk Button on remote nothing happens
That does appear to be an issue in some cases, the engineer who visited me said this was the second download error in two days he had, the previous one being fixed by a couple of resets. Mine was as I...
View ArticleError IPC6039 playing back recordings made from internet channel (alibi)
Hi Everyone, this is my first post & I would be grateful for help resolving viewing recordings from an Internet channel, I recorded multiple episodes from Murdoch Mysteries, some of which I have...
View ArticleFacilitatae the free sky sports thank you 8 bonus channels
I have chosen the free 3 months sky channel sports as a thank you and would like to know how and when I can load them onto my tv ?
View ArticleRe: Inclusive free PictureBox films missing from new Plus TV package,...
Hi Karl. Well after many hours, literally, of discussions with both customer services and the loyalty team the net result is not a lot. Help has been promised more than once but alas for sorting out...
View Articlewhy is pin number required for the 6 included channels
firstly may i say OUT OF THE BOX COULD NOT INSTALL due to no female to female tv plug only came with cable to fit new tv wall plugs. Therfor had to wait several days untill adaptor came from...
View ArticleRe: Sky Sports pixelated or failing altogether
Hi Michlle, It's a bit of a pain to move my router, to etc. to test the set-up without homeplugs but I'll do that and get back to you if you really think it is necessary. As I said other devices work...
View ArticleRe: Sky Sports pixelated or failing altogether
Powerline adapters are generally fine for most applications including On Demand streaming like BBC iPlayer where there is a buffer which can cope with any momentary blips in the connection....
View ArticleRemote code for JVC LT-49C550
Hello, Does anyone have a remote code for the JVC LT-49C550: http://www.currys.co.uk/gbuk/tv-and-home-entertainment/televisions/televisions/jvc-lt-49c550-49-led-tv-10135137-pdt.html#srcid=11026 I've...
View Articleunsubscribed sky channels showing in tv guide, says we can click 'ok' to make...
On tv giude its showing a number of Sky (and other) channels not included in our subscription. If we click on the channel it says click ok to set channel up. Will this cost to watch? one programme? or...
View ArticleRe: unsubscribed sky channels showing in tv guide, says we can click 'ok' to...
All available Boost/Sky channels are shown in your EPG from 301 onwards if your box is capable of receiving them, whether you are subscribed or not, unless you have opted to hide them. If you press OK...
View ArticleRe: Sky Sports pixelated or failing altogether
Thanks Michelle and ferguson. Sky Sports does work much better with a direct ethernet connection to the router. I didn't realise that would be the case so thanks for pushing me down that route....
View ArticleRe: how to find previous post
If you get lost at any time the easiest way to find your previous posts is to click on your own username i.e. jud1255
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Re: Sky Movies overcharge
Hi davemk39 Thanks for help problem solveddavemk39 wrote:i had same problem.live chat sorted it.i done a post in account and billing how i resolved it..
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