Hi Everyone, this is my first post & I would be grateful for help resolving viewing recordings from an Internet channel, I recorded multiple episodes from Murdoch Mysteries, some of which I have viewed without problem. Last night they all became "not available", I reset the Youview box and was prompted to reset-up the internet channels which I did ( I took out a Paid for subscription in December & I am still subsribed). I was then able to view the most recent episodes (January recordings) but as soon as I try to access any older December recordings the message " This recording is currently unavailable. For more information & help press OK. IPC6039".
I have viewed a previous request with the same error code from a few days ago, this member was unable to view because he was no longer subsribed - I am still subsribed but can not view my recordings.
Can anyone suggest a fix for the problem, Thanks.