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Re: how do i find my sky sports free upgrade I have just set up my you view...
Sorry... 401, typo - sky movies is from 501
View ArticleRe: Free Boost - Sky Sports or Sky Sports AND Sky Movies ?
Hi, This is showing as you have the Sky Sports Boost already added. You will not be able to watch any Sky movies unless the movies is added, and this would be chargeable. Thanks Karl.
View ArticleRe: Error code IPC6023
Hi Karl, thanks for the post. We only have sky sports as a free boost so I can't check other sky channels I'm afraid. All other functions are working though (iplayer etc) I'm using a netgear router and...
View ArticleRe: Error code IPC6023
Hi, If your using a netgear router, this could be the problem. IPTV channels use a multicast protocol (IGMP) and not all routers support this, or have thie enabled by default. For non talktalk...
View ArticleRe: No Internet channels after moving house
Hi, So I can look into this for you, please can you update your community profile to include your home phone number. To do this, got to 'My Settings'. then 'Personal Information', update your...
View ArticleRe: no talk talk button and sky channels and picturebox
Is your box connected to the internet?
View ArticleRe: Pressing Talk Talk Button on remote nothing happens
Reset power & +/- maint mode internet/usb reset performed, update went through no errors. Setup completed (failed as usual at the second update) postcode entered. still not functioning.
View ArticleWhere will I find picture box on my menu
I have my free 3 month picture box and have set it up but cannot find it on my menu to access
View ArticleRe: Pressing Talk Talk Button on remote nothing happens
Hi, All settings are showing correct this side. Multicast is enabled at the port, line speeds are fine etc. Checked the TV database directly and compared it with your account, all details match up,...
View ArticleRe: Internet channels random pixilation
The router came today and I've just set it up. I'll test if throughout the day. It isn't breaking up atm though, but I'll give it a few hours and see how it does.
View ArticleRe: Free Sky Channels IPC6023 error
Hi KarlI have contacted TV Colleagues directly as you advised, but have been told that an engineer cannot be booked as they have not requested it. They do not seem to be aware of your request for me to...
View ArticleSky/internet channels missing
Hi, I have had a TalkTalk account for over a year, and got a new router and YouView box when we moved house and upgraded to fiber. I have always been able to view the Sky channels in the EPG, and have...
View ArticleRe: Where will I find picture box on my menu
To Access:Find out more about PictureBox by following the steps below to access via your YouView Box.Press the TalkTalk button, head to Explore Boosts, view the Boost details & add to your...
View ArticleRe: new YouView subscriber - Issues with TalkTalk button and no Sky channels
ISP config number= 0Read a posts that have similar problems. Is it a issue with the YouView box or TalkTalk end.
View ArticleRe: Picture quality on the talk talk tv channels
H, no line issues, speeds are fine, sync at 40mb, all looks ok. The next step is to arrange an engineer for further investigation and possibly swap out the box. As the engineer booking system is...
View ArticleCan't access my Movies to hire in T/T TV as "special Offer" notice blocks screen
Trying to access the movies to hire on TalkTalk TV but the "Special Offer" blurb almost covers the screen and the 'notice'does not respond to the handset - so all you can do is "go back". My wife is...
View ArticleRe: new YouView subscriber - Issues with TalkTalk button and no Sky channels
Hi, I'm showing the TV box is not registered against the TV database. Can you fully reset the box then set it up again and we can see if it registers. If this fails, then next option is for an...
View Articlewifi powerline adapter not connecting to router
So after spending the last two months trying to sort out why my internet has suddenly been confined to one room of my house I gave up and spent £50 on Powerline adapters. I have spent the last two...
View ArticleRe: Cancelled but still being charged!
Hi, I'm showing the account is within a contract period, and we are unable to override their decision. You will need to speak to our customer loyalty teams directly. Thanks Karl.
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