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Have disabled Audio Description in Settings but cannot get rid of it when...

I am watching a programme On Demand and despite going into Settings and turning Audio Description OFF I acnnot get rid of it and it's driving me mad! Have trid another programme On Demand and it still...

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Re: Have disabled Audio Description in Settings but cannot get rid of it when...

Audio Description is a button on your remote control.  

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What is a subscription key? We cannot see anything like it in our details

What is a subscription key? 

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Re: I am still waiting for my free upgrade to skysports to be activated +...

ThePenkethPedan Just lost my post to you as connection disappeared.  Having sorted out my SkySports, I hope you received my other post to you,  I read your previous posts. I checked My Account and Sky...

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why dos my box keep showing weak or no signal when my tv through the rf loop...

this is getting on my nerves

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Cancelling my order due to moving to a non fibre area

Hi there I placed an order and am due to go live on 20/1 in 4 days! I have received my router but now unfortunately I have to move into my Mums house. Now I have ordered Superfast Fibre - but I have...

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Re: dn372t freezes on waking up

HiI've tried resetting again,as had no contact with TT support and I just can't get a clean recovery done. Always gets stuck just after retuning channels , then a quick off/on gets my freeview stuff...

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Re: Cancelling my order due to moving to a non fibre area

Contact customer service https://www.talktalk.co.uk/contactus/cancelling-an-order#712 About cancelling my TalkTalk service

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Re: No boost channels after reset

HI   Although I have reported my fault to TT but no contact for 24 hrs. I've tried again to reset/recover box but no luck. Just can't get through them without having to turn boix off midway just after...

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Re: Cancelling my order due to moving to a non fibre area

ok thanks, im actually gutted got a good deal on cheap fibre now have to pay more £££ to goto virgin. Thanks 

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Re: why is pin number required for the 6 included channels

We've noticed its been a few days since you posted a question on the community and we wanted to check if one of the comments has answered your question?well if  you took the time to read, what do  you...

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Re: Talk Talk Power Adapters

Thanks for your advice

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you view

Where do I start1.You view box won't record or play back previous recordings just get a black screen2.When in guide screen it freezes and you have to restart the box3.Also I have noticed the screen is...

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Re: you view

Welcome to the communityFor the online support team to look into this further please could you update your personal information, if you haven't done so already. Add your Name , Land line number and...

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Re: Have disabled Audio Description in Settings but cannot get rid of it when...

Thanks for your reply but I've already tried that, so went into Settings as per TalkTalk instructions and disabled it there and it still did it.  For some unknown reason it only does it on Catchup so...

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Re: you view

updated personal settings

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Re: Have disabled Audio Description in Settings but cannot get rid of it when...

Have you tried a Youview reset ? The instructions are probably in the help articles you have already been following by the look of things. A little drastic, but if that doesn't work ????? Post back and...

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Re: Error code IPC6023

Having moved my power line adaptor to another plug socket, all seems stable and well. Before, I had it plugged into an extension block, which, worked fine for all the other internet apps but not the...

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Re: Why do I keep losing sight of my free sky sports boost?

Having moved my power line adaptor to another plug socket, all seems stable and well. Before, I had it plugged into an extension block, which, worked fine for all the other internet apps but not the...

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Re: Can I upgrade my router?

Hi, I meant to reply but with Christmas and work I haven't had a chance.Thanks for sending me the new router it has worked a treat. I have the old router in the bag but what info do i need to post with...

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