Hi
I've tried resetting again,as had no contact with TT support and I just can't get a clean recovery done. Always gets stuck just after retuning channels , then a quick off/on gets my freeview stuff back, but no boost channels and very slow access to MyView, but won't work fully
I shall be requesting TT send me a replacement..
Sounds like your is a little closer to scrap heap than mine but they are certainly on same road!