Re: how to access tv boosts?
Sorry but there is no explore boosts in my Youview menu. Should I reset the settings ?
View ArticleCancel boost before I'm charged
Sorry if this is in the wrong place.I tried the Sky Movie boost for 1 month and there is no way on any universeI'm interested in staying a nanno second longer. I can not find out how to cancel this...
View ArticleRe: how to access tv boosts?
It's not in the YouView menu. It's in the TalkTalk player. Press the big TalkTalk button on your remote, or the TalkTalk option inside the YouView menu.If you can't get into the TalkTalk player, you...
View ArticleRe: how to access tv boosts?
The Youview box is connected via ethernet cable to the router , and I have rebooted the box and the rooter but the same story . The Talktalk button dont work . sorry but i feel very unhappy with this...
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Re: why isn't my free upgrade working?
I'm not particularly keen to change provider, but I'm sure you can understand my frustration - this has been going on for too long and I am running out of patience. And while appreciating the offer of...
View ArticleRe: why isn't my free upgrade working?
Hi, If you can try again wired and see if this helps. I've also adjusted the firmware to one more suited to TV, so when you connect the router it may take 5 minutes to come online as this is updated....
View ArticleRe: why isn't my free upgrade working?
Webpage still not working, but I'm guessing this is probably because I'm still connected via the BT home hub router? If you think a replacement TalkTalk router is our best answer at the moment can you...
View ArticleRe: Youview + Box
Hi Karl, Yes the engineer called yesterday,very pleasant chap, ran his tests, checked the connections on and so on, box had a wobble while he was doing so, so he replaced the box. All going well at...
View ArticleRe: YouView+ System Start up Error
Hi Daniel, If there is an issue with the box, there is no charge for replacing this. Give our TV colleagues a call and they can arrange this for you. Thanks Karl.
View ArticleRe: Youview + Box
Hi, glad to hear this is resolved. As the box was at fault, you would not be charged for the visit. Thanks Karl.
View ArticleHave picture box boost but was still charged £5 for a film is this right?
Why was I charged £5 for a film when I have picturebox boost?
View ArticleRe: Unable to register for Talktalk player
Hi Lindsay, I've noticed an inconsistency on our radius platform. The username that the system is expecting is showing different to your actual username, so looks like either a crossed dataport issue...
View ArticleTV box order 18/12/15
Hello abismal service from talktalk yet again no delivery date no fibre broadband I only live .5km from exchange full of promises no show all bling why do we put up with this nothing but excuses
View ArticleRe: Just set up my talktalk view box and can't access channels between 255...
Hi, So I can look into this for you, please can you update your community profile to include your home phone number. To do this, got to 'My Settings'. then 'Personal Information', update your details,...
View ArticleRe: Setting primary TalkTalk Youview box
Hi, this box should now be set as primary. Thanks Karl.
View ArticleRe: Talk Talk promised to install my new TV/wifi/phone before Xmas but they...
U have still no phone, no broadband andno TV! Before I upgraded on 11 December and up until my "completion" date I had a phone. Since the afternoon before the completion date on 28th December I have...
View ArticleRe: Bounceback
Hi Susan71, if this is still happening to you.Are you using a mail client and if so which or is this affecting webmail? Please update your community profile to include your full name, landline and...
View ArticleUnable to see TV channel boosts in EPG
I have recently upgraded to TalkTalk Plus TV and received my box a couple of days ago. Everything seems set up however the channel boosts do not show up in the EPG. I can access the TalkTalk player...
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