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Re: Talk Talk promised to install my new TV/wifi/phone before Xmas but they lied - what should I do

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U have still no phone, no broadband andno TV!  Before I upgraded on 11 December and up until my "completion" date I had a phone.  Since the afternoon before the completion date on 28th December I have not been able to receive phone calls.  I have contacted the TalkTalk help every 2 days since then and still no phone.I am promised updates within 24 - 48 hours by TalkTalk but never receive them.  I live only 250 yards fro telephone exchange and there are OpenReach ehgineers available.  I have asked them to help but they cant without a job number from TalkTalk.  Why are TalkTalk not reporting my fault and giving a job number?


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