Re: No Internet TV service
Hi Ben the router will still have PVC1 settings, as this is for your general internet connection. PVC2 is specifically for processing the IGMP signals for the TV service and passing them through, so...
View ArticleRe: sky channels not available;
Hi, Can you try enabling bridge mode. Log into the router at 192.168.1.1 - Username : admin Password: admin Note : Password is admin for the HG635 but will be a unique password for the HG633 and...
View ArticleRe: why does video not download from home page
Hi Karl,When I click on a video clip on the homepage, the downloading circle continues to rotate at the bottom of the left hand corner of the video disloay area, but the video does not download or...
View ArticleRe: why does video not download from home page
Hi, Have you tried this in another browser to see if it's the same, Firefox or Google Chrome? Karl
View ArticleRe: why does video not download from home page
Hi, But have you tried in one of the others to see if it's the same ? I've tested the TT site here and all looks ok, although I do know there have been some changes to Fire Fox recently affecting...
View ArticleRe: New customer - No TV for at least 3 months and appalling service
Progress - TV Plus is now on my account, I don't believe it, and a YouView+ box will be delivered tomorrow. I had an online chat about the 3 months free (no charge at all) offered by the ‘Manager’...
View Article5*???
We have just purchased TV, phone and broadband as well as paying extra for sports and kids. However my box doesn't seem to have 5* channel? Is this not part of the package? Had freeview previously and...
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how long after being a new member will i reieve the £100 love to shop voucher...
hey guys im new to this but i am just wondering when should i recieve the £100 love to shop voucher im supposed to get as i ordered the unlimited broadband online and it said i get the £100 love to...
View Articletext from you asking for my address
Sorry if this is in the wrong board!I had a text from you this morning saying the following but have not responded as I wanted to check it was not a scam, as I have been with this company for 3 years...
View ArticleRe: how long after being a new member will i reieve the £100 love to shop...
Hi Welcome to the communityYou can find details of the eligibility requirements and claims process in Claim my Voucher Offer
View ArticleRe: text from you asking for my address
Certainly sounds like a scam and would definitely not reply to the text but if you are concerned give customer service a call on the number listed on the Contact us page
View ArticleRe: Tip - how to use the YouView box wirelessly
i've set up and connected the tl wr702n, my talktalk box says the network is connected, but i can't view the sky channels, i have fibre
View ArticleRe: how do i delete from my tv package?
Sorry, could you clarify your question a little. Delete channels, or delete the whole TV part of the package ? Which package are you currently on ?
View ArticleDNLA?
Any chance of an upgrade to the youview boxes yet? I have a DNLA capable 'super' router from TalkTalk, yet neither the STB or PVR seem capable of supporting DNLA. They seem to have enough HW and a...
View ArticleRe: Talktalk Youview Box failing recordings
Hi, Thanks for your speedy reply - I will try your suggestion. Can you explain why there is no option to transfer material from the hard disc on the YouView box onto DVD? 6 years ago I had a Samsung...
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