Talk Talk telling me no Freeview coverage when there is
Hi There, I have had VERY good Freeview reception for ages (SD & HD) and both the Freeview & Digital Uk websites confirm this. However Talk Talk are telling me that I do not and am therefore...
View ArticleBroadband speed too slow for operating you view box
Hi I have recently been sent a you view box (as a long standing valued customer) as I was informed following a call to the help centre as the internet connection kept dropping out.My problem is the...
View ArticleRe: Broadband speed too slow for operating you view box
That's annoying you can't get the most out of the TV box. It would be good to know if your current connection is as good as it can get or if there's room for improvement. If you can post the...
View ArticleRe: Broadband speed too slow for operating you view box
The minimum speed for Youview Internet channels is actually 5 Mbps. But it is quite normal for new Youview customers to have their ADSL line speed reduced to enhance IPTV stability. An OCE will be able...
View ArticleRe: Talk Talk telling me no Freeview coverage when there is
Hi, I've checked the details on the usual freeview coverage websites, and verified what you have said. I've passed the details over to our online teams to check the website and check how this works,...
View ArticleRe: How many engineers does it take to fix my fibre broadband?
Hi Rosy, I've had this passed back to openreach via our network teams to have the circuit rechecked. Thanks Karl.
View ArticleRe: Talk Talk telling me no Freeview coverage when there is
Will anyone get back to me and if so when? Thanks,Richard
View ArticleRe: Talk Talk telling me no Freeview coverage when there is
Hi Richard, As soon as I receive a reply from our teams, and they have looked into this, I'll reply in this thread. Karl.
View ArticleRe: Talk Talk telling me no Freeview coverage when there is
OK I'll be patient then. Thanks again for your help,Richard
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Re: Phone ceased to work- error message "Line chord error. Please check"...
Hi, Test is showing a DIS, Can you add a mobile number to your profile so I can log this. Thanks Karl.
View Articlewhat is the problem with the chatline
Anybody know why or rather what happens when you look on T T site then a message " Want to chat now" appears, then you click yes, they ask your name and they say their name how can I help you, so you...
View ArticleRe: How many engineers does it take to fix my fibre broadband?
Hi Rosy, I've bypassed our network teams and been speaking with our IPTV product manager. They have made a few changes, can you reboot everything and retest please. Karl.
View ArticleRe: what is the problem with the chatline
Hi, Calls to Northern Ireland are within the standard call package and would be the same as calling any UK number. Thanks Karl.
View ArticleRe: what is the problem with the chatline
Thank you Karl, still doesnt explain what is going on with the chatline tho. How-ever glad to know its free as I was on for a while.
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Tv question
Forgot my pin and trying to set it up as only got today how do I find out the pin again
View ArticleRe: Tv question
The youview box has two pins. You have the talktalk pin and the youview pin. The talktalk pin is normally your last four digits of phone number. The youview pin is set during the setup of the set-top...
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RETURNS BAG
Still awaiting on a returns bag, requested this seven weeks ago. Reading a lot on here that now my account is closed I don't need to return it anyway? Although I keep having emails telling me I have...
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