Re: New Powerline Wifi adapter will not connect to Router (and/or pair with...
Hi jeffreyalan Would you like to try a replacement router?
View ArticleRe: Can't view Sky Sports channels 0% signal strength & 0% quality.
Still having poor internet, so I spoke to Mumbai after all the normal hassle and finding on test side of BT box there was actually 8mbs. I have asked for Bright Sparks visit we have been away for 2...
View ArticleRe: almost a week on and still no netflix....
Hi Amanda, I can see you have factory reset etc via the menus, have you ever tried a full maintenance reset. Try a YouView Reset and then set the box back up and allow the box to carry out any updates...
View ArticleRe: Switch primary box
Hi, Sorry for the delay, the box should now be set as primary. Karl.
View ArticleRe: Contract coming to an end should I leave?
That is something entirely for you to decide. In the current climate you will probably get more advice to leave rather than stay, but trying to be objective: are you happy with the service you are...
View ArticleTv customer Open weekend
hi, I was just on the phone to get my speedy payment discount and the hold message was about the fact that as a tv customer I could watch some extra channels at no cost and to find out how simply go...
View ArticleRe: £50 TV Connection Fee... for Freeview?
Hi, Can you contact our home movers teams directly and they can look at this for you. If an engineer has been arranged, they can cancel this for you. Karl.
View ArticleRe: Has "Talk2 Go" been updated at all in the last 6 months ?
Hi, The app was last updated on July 22nd. Karl.
View ArticleRe: Buffering on Demand
Hi, currently showing the line in sync for 2+ days : Time in Sync2 Day(s) 19 Hour(s) 0 Min(s) 19 Sec(s) Downstream Rate3691 kb/s Upstream Rate880 kb/s Downstream SNR11.5 dB Upstream SNR12 dB...
View ArticleRe: Just got the new TV package but can't find the 6 free Sky channels. Help!
Hi Linda, So I can look into this for you, please can you update your community profile to include your home phone number. To do this, got to 'My Settings'. then 'Personal Information', update your...
View ArticleRe: During signing up for TV, Broadband & Calls one of the questions asked...
Hi, You can receive internet channels and some on demand content, but for the freeview channels, the box does require an aerial. Karl.
View ArticleRe: Tv customer Open weekend
That link is incomplete, but in any event the TalkTalk website is still down as a result of last week's cyber attack.
View ArticleRe: Asus RT-N66 & IPTV
I had to create an account, just to say OMG Thank You so very much nikrik for the guidance! I have struggled with this since I moved [along with my Asus AC66U and BT modem] to TT just over 18 months...
View ArticleTalkTalk Player Sign In
Firstly why it's necessary to sign in to use TalkTalk Player when it's using the TalkTalk Router and the TalkTalk broadband service seems bizarre?! Secondly having attempted to sign in I'm required to...
View ArticleRe: Contract coming to an end should I leave?
And don't forget you can negotiate a new deal with TalkTalk.
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Re: Switch primary box
Thank you that worked perfectly. I sorted of suspected there might be a slight delay at the moment
View ArticleRe: New Powerline Wifi adapter will not connect to Router (and/or pair with...
OK, yes I will try new router. Thanks.
View ArticleRe: New Powerline Wifi adapter will not connect to Router (and/or pair with...
Hi jeffreyalan Ive ordered a router allow 3-5 days for delivery. let us know how it goes. Regards
View ArticleRe: TalkTalk Player Sign In
Hi, You cannot use the talktalk player currently as you do not have any TV packages associated with your account. If you call customer service and have either plus or essentials TV then this will...
View ArticleRe: After Windows 10 Upgrade, Wifi Connects, but no Internet
Hi, you could try changing the security on the router from WAP/WPA2 to just WPA only and see if that helps. Thanks Karl.
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