Re: Sky Boost Channels Problem.
Hi, So I can look into this for you, please can you update your community profile to include your home phone number. To do this, got to 'My Settings'. then 'Personal Information', update your...
View ArticleRe: Another IPC6023 problem
Hi Mike, Can you check the phone number on your Community Profileas I'm not showing an active service for that number. You may have a digit wrong etc. Once the number is corrected, I'll start...
View ArticleRe: I have "superpowered fibre however iplayer/itv/4/5 players start...
Hi, Try manually setting the network connection on the YouView box, in the Settings Menu go to Network & Internet, toggle to Manual and then use the following: IP address 192.168.1.100 Subnet mask...
View ArticleRe: Sky sport & movie boost offer
Hi As ferguson has correctly mentioned, Boosts and offers currently have a minimum 1 month connection period, and you can cancel the boost after 1 month without incurring charges. Of course,...
View ArticleFaulty powerline adapters
I have been having problems with my powerline adapters all week they wouldnt pair so i managed to pair them next to each other then only one would connect to the i ternet but not the other and now the...
View ArticleRe: dodgy _+box
I have moved your topic to the TalkTalk TV section of the forums where it will receive more appropriate support.
View ArticleRe: Just got the new TV package but can't find the 6 free Sky channels. Help!
Hi David, If your line speeds are below 6mb and it is determined you cannot receive the included 6 sky channels, you will be put on an On Demand package. Your speeds are above 6mb, so you are on a...
View ArticleWhy have I not received or been able to send any e-mails on my taltalk.net...
My talk talk e-mails which my wife uses has not worked since Wednesday evening. Is this a Talk Talk problem.What is being done to get her service back?
View ArticleRe: where has the search box gone?
Hi sylvia precious Apologies for this. The search bar will be restored but we have no timescales at present. Thanks Debbie
View ArticleRenew contract
Hello, Im at the end of my contract. I have renewed this in the past for another 12 or 18 months contract, if a reward for staying is offered. Now today i phone the loyalty dept to be told ive had...
View ArticleRe: ipc6023 error
Hi SublimeMarauder Can you try enabling bridge mode in the router and static IP in the YouView box.. Log into the router at 192.168.1.1 - Username : admin Password: admin Note : Password is admin...
View ArticleRe: ipc6023 error
Hi, ljsmith Your not on fibre, so I've changed y your profile. Try manually setting the network connection on the YouView box, in the Settings Menu go to Network & Internet, toggle to Manual and...
View ArticleRe: Can't record BBC
Hi Allanwith2ls, I'm sorry to hear this. Have you had a look at the following Help Article? Problems Recording Thanks
View ArticleRe: Sky Boost Channels Problem.
Hi. The maintenance reset is not done from the menu. If you look at the link in my last post, the article explains how to do this by holding down the +/- buttons at startup. As to the DNS, set...
View ArticleRe: e.mail and my account not working again
Hi, Whilst we’re working hard to make sure our services are secure as possible, some customers maybe experiencing issues accessing their emails, viewing bills or making payments online. We will...
View ArticleRe: Can't record BBC
Hi, If you still have problems after trying the tips OCE_Michelle has suggested I'd try resetting the YouView box as I find the box sometimes needs resetting. If you normally have Low Eco mode set,...
View ArticleRe: Faulty powerline adapters
Hi, So I can look into this for you, please can you update your community profile to include your home phone number. To do this, got to 'My Settings'. then 'Personal Information', update your...
View ArticleRe: channels disappeared on YouVIew
Hi npsarathy, I'm sorry to hear this. Have you had a look at the following Help Article? This contains information on what to do if some channels are missing. About the YouView Guide & Menu Thanks
View ArticleRe: IPC 6023 error - no internet channels
Hi ljsmith, I'm sorry to hear this. Just to confirm, have you tried all the steps in the below Help Article? What speeds are you currently receiving? Resolving error IPC-6023 Thanks
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