Hello,
Im at the end of my contract.
I have renewed this in the past for another 12 or 18 months contract, if a reward for staying is offered.
Now today i phone the loyalty dept to be told ive had enough discounts over the years, and wont get any more !!!
Asked why new customer are getting a better deal than me, to be told " if your not happy u can cancel your account!"
Do talk talk not want to hold on to excisting customers?
Been with talk talk for about 8 years and this is the way they treat you.
What do you think.
Should I go ?
Andy.