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Renew contract

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Hello,

 

Im at the end of my contract.

 

I have renewed this in the past for another 12 or 18 months contract, if a reward for staying is offered.

 

Now today i phone the loyalty dept to be told ive had enough discounts over the years, and wont get any more !!!

 

Asked why new customer are getting a better deal than me, to be told  " if your not happy u can cancel your account!"

 

Do talk talk not want to hold on to excisting customers?

 

Been with talk talk for about 8 years and this is the way they treat you.

 

What do you think.

 

Should I go ?

 

Andy.

 


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