Re: Complaint
It's a slow internet service agreed by two engineers but not talk talks fault,its bts fault.despite many calls to talk talk and promises that BT would come out ,nothing has happened. I have written 3...
View ArticleRe: IPC6023 error
Hi allnot much of an update to report I'm afraid. The Brightsparks engineer came yesterday and deduced via the test socket that the problem lay with the signal actually entering the house from the...
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Help with changing my primary box
Hi I need help please with how to set my other box as my primary box. Thank you
View ArticleRe: Help with changing my primary box
You will need to confirm the last 4 digits of the Device Identifier on the box you wish to have set as primary.This can be found on the Huawei box as follows ( maybe different on a Humax box) : Y...
View ArticleRe: Help with changing my primary box
Thank you for the quick reply. Last four digits of device identifier to be set to primary - 7867
View ArticleRe: TV Buffering Problem
Hi tractorman, Please can you update your forum profile to include your telephone number so that we can look into this further. To do this go into "my settings" then "personal information" then add...
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Re: Why can i not access my email.
Hi GeorgeRichardson, if your password has been changed by us, then it will be because your mail/pc has been hacked and is sending out spam across the network. We contantly have to block thousands of...
View Articlewhen i try to watch netflix on my you view box i am getting only sound and...
when i try to watch netflix on my you view box i am getting only sound and sub titles no picture can anyone help please
View ArticleRe: help plz 2 engineer visits mist by them not me still no line
Hi Terry, Thanks for updating your profile, apologies for any inconvenience caused by this issue. I've check the care notes on your account and this issue has been flagged to an escalation team to...
View ArticleRe: IPC6023 error
Hi, The qube has indicated that there was noise on the line and this may be causing an issue. The fault is now with our engineers and this requires an openreach appointment. A text was sent to you...
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Re: Help with changing my primary box
Hi, Your box assignment has been switched - your other box is now set as primary Karl.
View ArticleYouView No Players Working
None of the media players (iPlayer, Demand5, All 4 etc.) seem to be working via YouView. Internet channels seem to be working. Router (HG533) and YouView box have both been restarted, no change....
View ArticleRe: IPC6023 error
Hi Karlthanks for the update. In the meantime I have received a text message saying the problem "may" have ben resolved remotely so I will update on my return home from work. Regarding that engineers...
View ArticleRe: when i try to watch netflix on my you view box i am getting only sound...
Hi John11, I'm sorry to hear this. What speeds are you receiving? Is the box connected via ethernet or powerline adapters? Thanks
View ArticleRe: YouView No Players Working
Hi, Have you tried manually updating the player software Y > Settings > Device Management > Software Update Thanks Karl.
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Re: IPC6023 error
Hi Karlonce I texted to say the fault had not been rectified I was prompted to phone in. It was explained then that the window had indeed closed but instead of escalating from scratch again I would...
View ArticleApp based controllers
Controller mobile apps platformhttps://www.reddit.com/3rkbex/https://www.reddit.com/3rkc4b/
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