Re: Entertainment extra boost discontinued
OCE Karl has already confirmed earlier in the thread that the content that was in the Music Boost will now be available in the Entertainment boost. Any internet channels i.e. those in the Boosts which...
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Sky Sports Price Rise
I see the standard price for the Sky Sports Boost is going up from £30 to £32 from 14 August. Still, seeing as they are paying £10.2 million for every single live Premier League match I guess they have...
View ArticleRe: Sky news missing
Sky News at channel 132 is on multiplex COM 5 which includes other channels such as Pick (C11), Dave (C12), Really (C17), Food Network (C41) etc. are these channels also missing?
View ArticleRe: why can i not recieve some hd channels from winter hill
Hi, If you have a freeview TV, connect the aerial direct to the TV and retune. Does the TV also fail to pick up HD Channels ? Karl.
View ArticleIs there a UK call centre that I can contact?
Is there a UK call centre that I can contact?
View ArticleRe: Is there a UK call centre that I can contact?
There is one but it's pot luck if you get them as there both on the same number. There is no specific number. The only way you can guarantee a UK person to speak to is to email the ceo and someone will...
View ArticleRe: Huwei box
can I contact the "BrightSparks" directly to find out if they know they are coming at 12 today, or do I just have to trust that Raymond in Indonesia is telling me the truth?
View ArticleRe: Powerline adapter died again
Sorry, forgot to mention i did try all that last night before i posted even though the faulty one is dead. It's dead, not receiving power in any socket, every other electrical device works in the...
View ArticleRe: Blank recording
Hi, OK, an engineer would be required for a doorstep box swap. As the engineer booking system is 'Live' and available appointments can change quickly, can you contact my TV colleagues directly. They...
View ArticleRe: Blank recording
Thanks Karl. Not quite what I wanted to hear, but a solution nonetheless!
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Re: Huwei box
Hi, You cannot contact the Brightspark engineers directly, but engineer time slot for brightsparks visit in the afternoon are 12-3pm. Karl.
View ArticleTalk Talk box doesn't record the end of "Jane the Virgin" every time.
My Talk Talk box doesn't record the end of "Jane the Virgin" every time. Has anyone else had this problem and got a fix for it?
View ArticleRe: Is there a UK call centre that I can contact?
If you tell us what the issue is we can try to help here on the forums. Alternatively, you can contact customer services using Chat online, just login to My Account and the option should pop up.
View ArticleRe: Talk Talk box doesn't record the end of "Jane the Virgin" every time.
If this is happening frequently you should report it directly to the broadcaster, they are responsible for transmitting the data which makes the recording start and stop. As a temporary workaround you...
View ArticleRe: Huwei box
My box died about 3 weeks ago. I was given a date for monday just gone ( 18th) but got a text say they couldn't come, so I rang the call centre and got a new date for today (21st 3-6pm) but early this...
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