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View ArticleRe: Cannot access my email
This has been like this now for a couple of days and it is not the first time this year that we have lost this service.Perhaps some equipment is in need of updating but it is always blamed on bad...
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Re: Cannot access my email
Hi, After the flash floods in the Midlands that led to some service disruption yesterday afternoon, we were able to bring the affected systems back online overnight. This means that all areas on our...
View ArticleRe: Entertainment Package Changes from 30 June 2016
So today I was disturbed by someone calling me on the phone, supposedly from TalkTalk, in relation to my email about this issue that I sent to concerns@talktalkplc.com Needless to say they were from...
View Articlemis-sold Netflix?
I was told that netflix would be included within my tv plus package, however, the engineer told me it is only free for one month. Has anyone else been wrongly informed?
View ArticleRe: mis-sold Netflix?
Netflix had never been included in plus tv. Netflix is only free for a month providing you never had it before. You can access Netflix on your youview box providing you already have a Netflix account...
View ArticleRe: Entertainment Package Changes from 30 June 2016
I believe they've also tried calling me on a couple of occasions but I declined to answer for the very reasons you outline - in particular a wish not to be regaled with a script.. Initially I was wary...
View ArticleRe: Entertainment Package Changes from 30 June 2016
I am going to unsubscribe to this threat, as it has gone off on a different tangent.
View ArticleTalkTalk TV problem in Redcar??
All I can get is the waking up message on the screen, is Redcar effected by the flooding problems in the East of England ? or do I need to reset the system somehow?
View ArticleRe: TalkTalk TV problem in Redcar??
Hi, Try a Youview Maintenance Reset If the box stays on waking up after the reset then the box may need to be replaced. If this is the case, give our TV colleagues a call and they can arrange a box...
View ArticleYouView box will not record
My YouView box has stopped recording. It is showing as "Full" but we only have 4 recorded programmes on there. A few days ago it showed as being more than 75% empty. All recordings are now failing....
View ArticleHD channels breaking up
Hi, I have no sound and the picture keeps stuttering on the HD channels, according to the talktalk site I'm not affected by the weather problems and I can't check for planned maintenence as the page...
View ArticleRe: HD channels breaking up
The Freeview channels are entirely dependent on your transmitter signal and aerial, do you have a Freeview TV that you can check the channels on? I don't know where you are in the UK, but there has...
View ArticleRe: HD channels breaking up
I have a freeview TV that channels are working OK on but it doesn't have the HD channels so can't check those. We had some quite filthy weather here at the start of the week though, if thats the case...
View ArticleRe: HD channels breaking up
Hopefully yes. My HD channels disappeared last night and were back this morning. I have actually spoken to a local aerial guy and he suggested it was weather related, so I would give it a day or two...
View ArticleRe: HD channels breaking up
Thank you, its been dry today (so far), so I'll keep my fingers crossed for when I get home from work tomorrow
View ArticleRe: YouView box will not record
Hi, Try a full Youview Maintenance Reset and choose option 4 to 'keep' recordings. Set the box back up and see if all shows as normal. try a new recording etc. If this fails then the only option is...
View ArticleRe: Entertainment Package Changes from 30 June 2016
Here is the reply I received to the email I sent copied earlier in the thread. Is this really the best you can do, TalkTalk? 'Recently you requested personal assistance from our on-line supportcentre....
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