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Re: Have upgraded to TV Plus with new TT router. Can't get free Sky channels...

Hi, The line speed has improved. I've been looking at your account and can see why you cannot get the Sky channels etc. Your account is not set to a TV package that can receive the Sky channels. Can...

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Re: Have upgraded to TV Plus with new TT router. Can't get free Sky channels...

Hi Karl, When I upgraded to Plus TV I was sent a new router, but not the set top box. When I chased this I was told the box had not been ordered but that it would be escalated and I would have the full...

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Re: Have upgraded to TV Plus with new TT router. Can't get free Sky channels...

No Problem  Karl. 

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Anyone receiving calls from 0203789778 purporting to be from TT and requiring...

This post has been moved to the Home Phone section.

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Re: Have upgraded to TV Plus with new TT router. Can't get free Sky channels...

Hi Karl, All now set up. Thanks very much. Rocky4

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Re: How do I delete an ISO file that is running in the background -- Permanently

Hi Smith Thanks for the suggestions mate  BUT.......... none of them workedI followed your destructions and there is no "Eject" on the dropdown menu and the file is in down loads so I followed the...

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Re: Have upgraded to TV Plus with new TT router. Can't get free Sky channels...

Hi,  Glad to hear.  A quick check of your connection and it is showing as Multicast now  Karl.

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Re: How do I delete an ISO file that is running in the background -- Permanently

If I have understood correctly, you know what file you want to delete, and you have access to it in your Downloads folder. If that's correct, have you looked at the permissions on the file (right click...

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recordings not available

I've tried to access my recordings on my Youview box but the screen just goes blank when I try to play.   The length of recording time shows 0 but when I just search through the library the correct...

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Re: recordings not available

Try a youview reset use option 4 to keep the recordings. http://community.talktalk.co.uk/t5/Community-Help-Articles-beta/Huawei-YouView-Maintenance-Mode/ta-p/1429347This reset fully resets the software.

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Re: Ipc6023

Thanks KarlThat seems to have improved things.David

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Not able to select TV Boost offer

My Sky Movies half price boost has now gone full price, and I can see a Sky Movies and Sky Sports boost on offer, half price for six months. I tried to add the boost, and I tried to remove the Movies...

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Re: Not able to select TV Boost offer

There is a hidden limit in the system. It affects my account and orders over the phone. Its to try and prevent customers running up high bills it protects the customer and talktalk. What I can tell you...

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Re: Not able to select TV Boost offer

You also don't need to remove the sky movies boost just add the combination movies and sports boost with the box. The system sees this as a upgrade and will only bill you for the one boost

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Re: Just reported talktalk to the Asa

First off, TT's Youview STB is made by Huawei, not Humax.  Secondly, you aren't charged £299 for the STB - if you wish to get a DTR-2000 then you will pay £180-200 for it.  Then it's yours.  Best take...

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Re: How do I delete an ISO file that is running in the background -- Permanently

Download Daemon tools lite - for free.  That should then enable you to find and unmount/delete the .iso file.

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Re: Ipc6023

Hi David, Glad to help. Karl.

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Re: After 20 months of intemittent failures - Sky TV totally failed now.

On demand palyers seem to work OK. 301 dispays a blank screen and locks up the box. Other Sky channels are also blank. Sky started breaking up worse than ever about end April - seemed to tie in with...

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Re: After 20 months of intemittent failures - Sky TV totally failed now.

Is it possible just for testing purposes to temporarily link the box to the router directly by ethernet cable? Live multicast TV is very sensitive to the slightest blips in connection, whereas...

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Re: After 20 months of intemittent failures - Sky TV totally failed now.

Not without a 15 - 20m cable - which I don't have..It has been working for past 18 months or so until the recent update.

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