Re: Software Update Today
Hi, No reprovision required just yet. I've reached out to one of our product managers who has found a discrepancy between the cp reference number listed on the MSAN and the corresponding number...
View ArticleRe: Software Update Today
Hi, My Database colleagues has made some changes, can you restart everything and try again. Thanks Karl.
View ArticleRe: YouView box freezing and slow start up
I had a lovely TT engineer visit on Saturday and he gave me a new youview box, the DN372T, and a new router, the HG633, and no more problems except that my daughter now can't get a wireless signal one...
View ArticleRe: Loss of sound on bbc catch up tv
If you would like the online support team to look into this for you make sure that your personal details including TalkTalk landline number are complete on your forum profile here and then give them a...
View ArticleNew to TalkTalk TV - no 4OD?
Hi, Just moved here from sky and even though I seem to have All4 which is great, I don't have 4OD which means I can't get my beloved Channel 4 News on catch up.Is there no 4OD on here or should I have...
View ArticleRe: New to TalkTalk TV - no 4OD?
There is no such thing as 4od any more channel 4 changed there on demand service to all 4.
View ArticleWhy can't i get Channel 133 on my TV
Since Al jeerza went HD on Channel 133 I have been unable to retune my TV to receive It.All other HD channels are OK.I have asked talktalk but to no avail , just fobbed off with its my box!!!!I did get...
View ArticleRe: Why can't i get Channel 133 on my TV
This is a Freeview channel over which TalkTalk have no direct control. Al Jazeera is now only available in HD via Multiplex COM7 on channel 108, which is not carried by all UK transmitters.
View ArticleRe: New to TalkTalk TV - no 4OD?
Am I missing a trick then as I can't seem to find Channel 4 News on there? I can't believe they wouldn't have it available on catch up as it's one of their flagship programmes?
View ArticleRe: New to TalkTalk TV - no 4OD?
I have just looked at the android app and it's not there so it's safe to say it's not on there youview app if you have plus tv maybe set a series link to record it
View ArticleRe: New to TalkTalk TV - no 4OD?
It's available online http://www.channel4.com/news/catch-up
View ArticleRe: Software Update Today
Hi, I've checked this morning and can see service discovery logs appearing now, can you confirm if everything is working. Thanks Karl.
View ArticleRe: Loss of sound on bbc catch up tv
Hi Can you try manually running the software update and players update. Y Button > Settings > Device Management Then reboot and retest. Thanks Karl.
View ArticleThis morning I have been unable to view my recordings as the screen just goes...
This morning the screen showed a message saying there had been an update to talktalk. I just ok'd this and went to recordings but whatever i choose to watch the screen just goes blank - why?Brenda 621
View ArticleRe: This morning I have been unable to view my recordings as the screen just...
Hi this exact thing happened to me to follow the instructions in this thread http://community.talktalk.co.uk/t5/Community-Help-Articles-beta/Huawei-YouView-Maintenance-Mode/ta-p/1429347 Instead of...
View ArticleRe: Loss of sound on bbc catch up tv
You could also try option two factory reset keep recordings in maintenance mode as I have noticed when I needed to do a reset the other day option 4 has not been working since the software update
View ArticleRe: Software Update Today
Morning Karl, I can confirm that you have solved the issue, and my kids are now absolutely over the moon with having Cartoon Network back (my youngest is drawing a thank you card for you for fixing it...
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