Re: Software Update Today
Hi, So glad to hear this is now resolved, only sorry it took this long to identify the cause. I've added a 1 month credit to your account for the loss of the service. Thanks Karl.
View ArticleRe: Not able to add TV boost
Hi, I've checked the escalation with our fault ops, this was closed yesterday. They advise this has been resolved and the packages are now showing on the account. Can you live chat or give a quick...
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Re: Not able to add TV boost
Spoke with Denver and she has confirmed they can now add plus onto the account. Thanks for the help
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Lost channels
This afternoon my TV lost quality of signal and gave me a really broken pictureI tried to retune and have gone from 239 channels to 130.I have turned off and on at the mains. Reset factory settings and...
View ArticleWhich ones are Internet channels
I'm currently without an aerial and so I'm relying on the Internet channels. Problem is I don't know which are these channels as talktalk says there are 71. Which out of the hundreds here are actually...
View ArticleRe: Not able to add TV boost
Pleased to see you got this sorted at least now you can watch endless repeats of the Simpsons on sky one lol
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Re: Lost channels
Hi, This can happen for a number of reasons. Sometimes freeview can switch the transmitter or your aerial may have been moved in any high wind etc. If you have a freeview TV, you can also connect...
View ArticleRe: New True Crime channel
thanks. I'm getting the same as you - no channel on 60. A bit annoying as it has been advertised on the TV and there is a full page advert on the back of the tv guide! Ah well!
View Articlesetup of youview box with my smart sony tv does not work
I followed the instructions in talktalk tv start up guide but when I did the "set up youview" instructions the result is a constant opeing of Sky programmes instead of bbc 1. What have I done wrong?
View ArticleRe: setup of youview box with my smart sony tv does not work
Can you give a little more detail on the issue please
View ArticleRe: setup of youview box with my smart sony tv does not work
Just to check have you plugged a tv aerial into the box
View ArticleRe: setup of youview box with my smart sony tv does not work
The document provided with the youview box has a section called "set up youview" which follows a successful set up of all the cables etc. This asks me to open my tv with the existing tv remote. Then...
View ArticleRe: setup of youview box with my smart sony tv does not work
yes I would not get Sky if I had not plugged in the aeriall
View ArticleRe: setup of youview box with my smart sony tv does not work
Is the starting channel upon boot sky one? What happens if you press one on the remote?
View ArticleRe: setup of youview box with my smart sony tv does not work
You are not mistakenly confusing the antenna and ethernet cable are you. The talktalk channels start at 301. All channels on 301 are sent through the Internet. You also need a Freeview capable antenna...
View ArticleIPC6023 & Intermittent Internet Connectivity
I am again experiencing issues with watching streaming TV and with internet connectivity. The issues I described previously are happening again - buffering and IPC6023 error. In addition I am having...
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