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Re: YouView box freezing and slow start up

For some strange reason when I am posting the correct link it's bringing up the wrong thread in error so I am copying the information in this post for you Maintenance or recovery mode is useful to...

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Re: Why no sound on TV until youview box is reset

FFor some strange reason when I am posting the correct link it's bringing up the wrong thread in error so I am copying the information in this post for you Maintenance or recovery mode is useful to...

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Re: YouView box freezing and slow start up

Thanks Daniel, I'll give that a go and monitor it and let you know how I get on.  Actually, in your first post you said perform a Factory Reset but in your instructions you said to do Internet/USB...

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I pay for internet phone and TV channels I am lucky if I receive about 20...

i pay for extra channels but only can get signal for approx 20 channels

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Re: I pay for internet phone and TV channels I am lucky if I receive about 20...

The boost channels are at 301 can you confirm your broadband speed and can you confirm if they have worked in the past 

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Youview Update

hi, still no joy getting the update on my dn370t box. Ive tried manual and maintenance download but still nothing. Any ideas? :-)

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Re: Youview Update

The update details seem to have disappeared, you may be interested in this:  https://community.youview.com/youview/topics/-discussion-automatic-talktalk-youview-software-update-march-2016

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Please remove my community account

Can you please remove my community account please.  Regards,Mat

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Re: IPC6023

Thanks Karl, it was waiting for me when I got home from work

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Re: Software Update Today

Still not working, got a text saying investigations on my line have been completed and an update will be provided shortly.  This was at  14:24 on th 23rd.  Haven't been provided with an update.  Can...

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Re: Software Update Today

Hi,   I've emailed our network teams to follow up on this. They are trying to tell me it may be equipment related, but as the equipment has been swapped and tested by one of our brightspark engineers,...

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my you view box will not record or playback recorded items

my you view box has stopped recording it comes up failed and it will not play stuff already in the menu

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Re: IPC6023

Hi Tom,  Glad this has arrived, let me know when you have had a chance to test.   Thanks   Karl. 

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Re: Please remove my community account

Hi,  OK, will get this actioned.  Karl.

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Re: my you view box will not record or playback recorded items

Hi try a factory reset option 4 allows you to reset the box but keep the recordings make sure you read the full instructions carefully and read the options on the youview box carefully link to...

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Re: Software Update Today

No worries, thanks for the update, much appreciated. I've got hold of another router, so may try swapping the current one out, just in case :-)

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Re: Software Update Today

Hi,  OK,  I've just made a new contact in one of our network jeopardy teams who can assist with passing the issue directly to our NOC teams.  I've passed your details across and they are going to...

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Re: Software Update Today

Thanks for the update Karl, your help very much appreciated

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Re: Registering New TV Box

I was able to watch a BBC program from the day previously with no problem, but there seems to be very little other catchup content available.The main 1 - 5 channels are there plus a few others, but...

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Re: Software Update Today

Just to advise swapping router with another didnt make a difference.

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