Re: YouView box freezing and slow start up

For some strange reason when I am posting the correct link it's bringing up the wrong thread in error so I am copying the information in this post for you 

Maintenance or recovery mode is useful to reset your YouView box, but you should only use this option after all other diagnostics have been completed.

If your YouView box is stuck at "waking up" or failing to respond to the remote control or any manual button combinations, you should power off your YouView box via the button at the back of the YouView box and wait for a few minutes.

When powered back on, if the box displays the same behaviour, you should following the below steps:

1. Ensure the YouView Box is turned off and connected to the router (the YouView Box will require anInternet connection)
   
   
2. Power on the YouView box using button at the back of the Box.
   
   
3. Start YouView using the power button on the YouView Box front panel, then quickly press and hold both the + and– buttons on the front panel.
   
   NOTE: If you haven't pressed the buttons together by the time "YouView Waking Up" is displayed, or you see the "YouView please wait…" message you'll need to try again.
   
   
4. Let go of the + and – buttons once the "Huawei – Maintenance Mode menu" is displayed.
   
   
5. The + and – buttons on the front panel will navigate the menu. Keep pressing the – button until "Internet/USB Recovery, keep recordings" option is highlighted. If you go past the option, simply press the + button to navigate back to the option.
   
   
6. Press the power button on the YouView Box front panel to select the option. This will bring up some information and ask "Do you want to proceed?". Press the power button again to confirm.
   
   
7. The YouView Box will now show a progress bar as it downloads software from the Internet and installs on the YouView Box. This may take several minutes. Once complete, the YouView Box will restart.
   
   
8. Once restarted, the YouView Box will show the initial setup wizard. You will need to run through the setup wizard including tuning the channels.
   
   
9. Thats it!

If you're still experiencing issues after completing recovery mode, then an engineer may be required to replace your box. You can contact talktalk here