Try the maintenance reset using the keep recordings option as detailed in http://community.talktalk.co.uk/t5/Community-Help-Articles-beta/Huawei-YouView-Maintenance-Mode/ta-p/1429347
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Try the maintenance reset using the keep recordings option as detailed in http://community.talktalk.co.uk/t5/Community-Help-Articles-beta/Huawei-YouView-Maintenance-Mode/ta-p/1429347