yvm102
my you view box keeps losing wireless conection and qoutes code yvm102 my router is in the next room and I use powerline adapters to connect.
View ArticleRe: Freeview freezing.
Hi Karl, thank you for your responce.The aerial seems to be working.The problem has got worse since I last posted. This evening the remote control was not responding. I followed the reset for the...
View ArticleRe: Slow download speed- no free Sky channels
Hi Simon, Thanks for your reply. We don't have a test socket. Is there anything else that can be done? The new modem seemed to have slowed down things even more. Internet connection keeps cutting off...
View ArticleRe: IP6023 error code/BT
Hi ChrisDone all this. Still get IpC6023 error. Been like this since Tuesday. Thanks 😃
View ArticleRe: Complaints Handling...Ever wondered "Why?"
Hi Laurence, Thanks for bringing this to our attention. I'm really sorry for any inconvenience caused to your Mother and yourself. I have escalated this to the relevant teams so that we can look into...
View ArticleRe: What happened to your account when you moved home? Help Please
Hi Vinny Mc, I'm really sorry about this, it isn't really possible to suspend an account, it looks as though you've unfortunately been misinformed. We can raise a complaint on your behalf to our...
View ArticleRe: accessing free skysports boost
Hi Goody21, Welcome to the Community Please let us know if you need any further assistance Chris
View ArticleRe: 3rd Party aliases not working - servers accepting mail forwarding yet?
Any ideas when this will be? You promised by February. Can you find out when. Thank you. Regards,
View ArticleRe: 6 weeks and still no sky/internet channels. Does anyone care?
Hi Iain1986, I've passed this back to our network team, can you bump the thread on Monday and we'll check for updates Thanks Chris
View ArticleRe: Talk Talk Power Adapters
Hi BigRalph, Yes, I think this should work but if you're still having problems can you please start your own thread and explain exactly what the problem is Chris
View ArticleRe: yvm102
Hi izzywhit, Do the lights change on the powerline adapters when you get the error message. How often do you get the error message? Are you able to test connected by Ethernet cable to rule out a...
View ArticleRe: Freeview freezing.
Hi Shelley, I think we'll probably need to get an engineer out to you. Can you contact our TV support team they should be able to arrange this for you (they'll be able to see real-time which...
View ArticleRe: can anyone else not access the you view ap
Working OK here, which device/OS are you having problems with? Can you tell us a bit more about what is happening when you try to access the app? Sometimes just uninstalling and reinstalling it again...
View ArticleHow do I set my talktalk box to record more than a week ahead?
When going on holiday it should be possible to set the timer for recordings more than a week ahead but the guide only gives details for the next seven days.
View ArticleRe: How do I set my talktalk box to record more than a week ahead?
Thats the thing. YouView doesn't do timer recordings. It records things by the actual show as listed in the TV guide, and also has smart tech that recognizes when a show actually starts and ends, to...
View ArticleWhat do I have to do when I change the router for my TV connection?
What do I have to do when I change the router for my TV connection?
View ArticleRe: What do I have to do when I change the router for my TV connection?
Can you be a little more specific? I assume you mean you have bought your own personal router to replace the TalkTalk provided one, and want it to work with YouView? If so, what you need to do is go...
View ArticleRe: Freeview freezing.
Thanks for your quick response Chris.May I just add, today the box has been fine. The first time in months it's not played up?Would you still recommend booking an engineer?Regards and thank you.
View ArticleI have had lots of problems with DSL-2780 cannot connect to my ipad unless in...
I have TVPlus which I cannot connect to because the router is not good enough, Requested a better router when I agreed to a further 12 month contract. Had lots of phone conversations about settings...
View ArticleRe: No series recordings?
No I did not reset, I thought that reformats the hard drive. Is there a reset that does not delete the hard drive contents, to say just to clear out the EPG to start with. Next step would be to clear...
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