Re: I connected broadband and youview box but I haven't got any internet...
Hi Joanna, The BT engineer needs to visit to swap the connection over in the cabinet. This is staightforward. They may then need to come to the house to check everything is working. We just need to...
View ArticleSetting up you view with powerline adaptors
Hi all, I have just rejoined TalkTalk and taken the full TV Package, with basic broadband [upgrading to medium fibre] soon. Trouble I have is despite having a good aerial TV signal through freeview I...
View ArticleRe: Huawei TV box keeps turning the TV back on
Thanks, but the old box didn't do that and I can't put the box into standby because if I wake it up more than 1 hour later I cannot look at any internet channels or recorded programs from the internet.
View ArticleRe: Setting up you view with powerline adaptors
The freeview signal comes via your standard aerial, only catch up and boosts come via the internet. The powerline adapters and wi-fi are not used for the freeview service. So, if the aerial is direct...
View ArticleRe: Setting up you view with powerline adaptors
Thanks for the reply, trouble I have is when the aerial is through the you view box I don't get anythin. This makes me think I have aproblem with either my wifi or the adaptors.
View ArticleRe: Setting up you view with powerline adaptors
The freeview should work without an internet connection. You should still be able to get all the freeview channels. Have you tried a youview reset ?...
View ArticleRe: Setting up you view with powerline adaptors
OK, thanks for that, very muh appreciated.
View ArticleRe: Failed recordings when watching Netflix
Hi TalkTalk I have recently started watching Netflix and am also suffering this failed freeview recording issue. The 'recording started' message appears on the screen and the full program is reported...
View ArticleRe: i keep experiencing drop outs when watching sky channels , what's wrong ?
Hi, So I can look into this for you, can you answer the following questions : Are on demand players such as Iplayer working? Is the youview box connected directly to the router with a cable or do...
View ArticleRe: Setting up you view with powerline adaptors
Hi, As Chris advices, Freeview does not require the internet connection, but your box sill not receive software updates etc. Thanks Karl.
View ArticleRe: Failed recordings when watching Netflix
This issue was first reported nearly a year ago now. Talk Talk say they're looking into it, but we have no updates. I suspect this is because they are aware that the problem is as you suggest - there's...
View ArticleRe: I connected broadband and youview box but I haven't got any internet...
Karl,Please tell me, in simple and clear way, what can cause charges for engineer visit. Give me some examples please. I'm not gonna pay any pen cause I'm frustrated now and I cannot understand how can...
View Article6 weeks and still no sky/internet channels. Does anyone care?
This is beyond a joke. I've had talkltalk tv for over 6 weeks and i'm still not receiving the sky channels. Had i known i wouldn't receive them i wouldn't have bothered with the package and would have...
View ArticleClik here to view.
Re: Failed recordings when watching Netflix
This is a copy of my final postings before getting the exchange You need to tell Karl how good he is - what a good photo he has in his profile - and say please please please --------------------- May...
View ArticleClik here to view.
Re: I connected broadband and youview box but I haven't got any internet...
Hi Joanna, In this case, the only way you can be charged is if you are not home when the engineer calls. As this is a clear fault on our side, I will not let you be charged for anything else. If...
View ArticleComplaints Handling...Ever wondered "Why?"
Ever wondered why that call back doesn't happen or why they offer advice that seems illogical or nothing to do with your query? Ever been frustrated with the insanity that is using the "Customer...
View ArticleRe: 6 weeks and still no sky/internet channels. Does anyone care?
Hi, all settings have been checked this side, all looking ok. Router has been replaced. STB is not completing software download and setting the entitlements flag correctly. We need to get the box...
View ArticleRe: I am finding unknown phone on my network and I need to secure my router....
Thsnk you Karl - I haven't changed anything in the router and only given details to my son to use when he visits. It has not been passed on to anyone else. I have also seen details of televisions...
View Article