Re: sky boost channels not working
Hi. My Talktalk boosts are also missing. They were turned on yesterday when I returned home after a long spell in hospital. Have you decided to turn them off again and are you charging me for channels...
View ArticleRe: No sound
I am having exactly the same problem, having recently bought a new Panasonic tv. I've tried all the steps in this thread, including the maintenance reset, but to no avail. The TV works fine when not...
View ArticleHuawei TV box keeps turning the TV back on
Just got a new TV box as my old one finally died after months of problematic use. The new box is quite good - much better than the old one. Now when ever I put the TV on standby about 5 minutes...
View ArticleRe: No Freesat and Powerline adaptors will not pair
It didnt but resetting the remote did! Thanks!
View ArticleRe: No sky boost channels
Hi, just to confirm it's been nearly a month and i've still not got the internet channels. The new router is working and the software is updating but it's made no difference.
View ArticleWhy after 6 months have you not fixed my broafband or phone
You have spent 6 months lieing to me and not taking my complaints breaching regulatory and uk law. You are nothing but a fraudulent company who should be removed from the uk market! I have never had a...
View Articlei was given netflix free for 6 months the 6 months is up now am i going to...
how do i cancel netflix
View ArticleRe: i was given netflix free for 6 months the 6 months is up now am i going...
https://help.netflix.com/en/node/407?ba=GSButtonClick&q=
View ArticleRe: my sky channels wont show up on tv guide
the speed is fine and i dont have fibre just cant get them back on
View ArticleRe: Why after 6 months have you not fixed my broafband or phone
Thank you. And when am I to expect a call from this team to discuss matters
View ArticleWhy don't your operatives recognise my password whenever they ask for it? I...
I have had problems with TV picture breaking up At Christmas I had help from your operatives but they did not recogise my password when asked for it and told me it was wrong The same happened today...
View ArticleRe: Why don't your operatives recognise my password whenever they ask for it?...
It will be the Telephone Enquiry Password they want, not the My Account password which you should not disclose to anyone. if you cannot remember it you can get an email reminder here:...
View ArticleI am finding unknown phone on my network and I need to secure my router. How...
I have checked my network settings and find that various phones are shown as using my connection. When I click to find out more details they are then disconnected. I am worried that they could gain...
View ArticleRe: Why after 6 months have you not fixed my broafband or phone
Hi, I have escalated the case to CEO, and emailed their management teams advising of the issue and stressing the urgency of this case. I cannot give a specific timescale for them to call at...
View ArticleRe: I connected broadband and youview box but I haven't got any internet...
Hi Joanna, Can you confirm if this appointment time is ok ? Thanks Karl.
View ArticleRe: Why after 6 months have you not fixed my broafband or phone
Karl, Thank you for escalating this your CO office has now contacted me and will investigate the contact centres handling of this situation, and finally have agreed on resolving this. Pitty I had to...
View ArticleRe: Why after 6 months have you not fixed my broafband or phone
Hi, Glad to hear our CEO team have contacted you, thanks for letting me know. Karl.
View ArticleRe: I connected broadband and youview box but I haven't got any internet...
Hi Joanna, As we have been unable to confirm if you are available for an engineer tomorrow, this has been moved to Friday AM. Please can you confirm if you are available. We cannot allow the engineer...
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Re: I connected broadband and youview box but I haven't got any internet...
Hi I called TT today to change the time of engineer's visit, cause nobody is home in the morning. But, actually, I thought about this situation again. And these are my conclusions:- Openreach engineer...
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