Replace hard drive myself? It's a simple job but can I download the software...
I bought a 2nd hand talktalk tv box for another sitting room. Just used it for watching and recording tv. Never connected to the internet.I powered it off at the plug and now the HDD has failed, it...
View ArticleRe: Can I buy a different brand of broadband router (fibre service) - would...
Many thanks for taking the time to reply - cutting a ridiculos story short (you can't invent the madness that is TalkTalk customer service) - I currently have FIVE routers - all the same - all sent...
View ArticleCan I view recordings from unsubscribed channels?
If I subscribe to a channel and record something, can I view the recording after unsubscribing from the package? If so, there's a problem with my youview box - the programmes appear on Myview but we...
View ArticleRe: Replace hard drive myself? It's a simple job but can I download the...
Almost certainly not. TalkTalk customize the channels etc. but the basic box is a "standard" Youview box. If you have a look on the Youview web site there may be more information (but a bit unlikely)....
View ArticleRe: Can I view recordings from unsubscribed channels?
You do have to have a current subscription to a channel to be able to watch current or recorded content. So your Youview sounds to be ok.
View ArticleRe: Can I view recordings from unsubscribed channels?
Thank you. I appreciate the quick response.
View ArticleThe Netflix app isn't on my youview box?
I go on you view then on demand and when I do I see bbc I player, milkshake etc.. But no netflix
View ArticleRe: The Netflix app isn't on my youview box?
Welcome to the community Have you updated the players. Press the youview button, select settings then device management. Scroll down to update on demand players.
View ArticleRe: Error IPC6039 playing back recordings made from internet channel (alibi)
Hi Karl, thanks for raising it as a fault. I have had a message back on the 22nd Jan,telling me the "the investigation is complete & I will be provided with an update shortly" but I have had no...
View ArticleRe: Error IPC6039 playing back recordings made from internet channel (alibi)
Hi Phil, Our network teams have advised they believe the youview box is causing the fault and have asked for this to be replaced. Can you give our TV teams a call directly and they can arrange an...
View ArticleRe: Unable to view boosts since upgrade to fibre
Hi John, As you are on fibre now, we do not control the DLM / Profile settings, as these are done automatically at BT's end. Thanks Karl.
View ArticleRe: I connected broadband and youview box but I haven't got any internet...
Hi, So I can look into this for you, please can you update your community profile to include your home phone number. To do this, got to 'My Settings'. then 'Personal Information', update your details,...
View ArticleRe: Error IPC6039 playing back recordings made from internet channel (alibi)
Thanks Karl,I have a lot of recordings on my present box & will loose everything if I go for the replacement box option.Whilst I can view all the recordings made via internet channels since January...
View ArticleI have waiting over 16 days now for TalkTalk to reply. Why?
Why have TALKTALK taken over 16 days to reply to a simple query?. And WHY can I NOT get to speak to anyone in Britain who understands and I can understand?
View ArticleRe: Do I have to pay 94 pounds for a Talk Talk engineer ?My phone is still u/s.
H, notes indicate engineer was sent as you did not wish to perform the internal checks to identify the fault. We are unable to override their decision and would advise you to speak to our customer...
View ArticleRe: why does it take till 9th feb for and engineer to come and tell me my...
well as I said I got one of their team to contact me and look into the problem but as you said I will get higher incompetence the higher you go. Well I never got any more updates to let me know if the...
View ArticleRe: Engineer call out fee
I have had a very similar problem mine was that i kept losing service and still do and was told by a Talk Talk rep was an "intermittent" fault and that there was nothing they could do and was given all...
View ArticleRe: I have waiting over 16 days now for TalkTalk to reply. Why?
An OCE has responded to your other thread. Linked Here.
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