yvm104
Has anyone had a YVM104 error just for Netflix? I can open Netflix and select a programme. After about 1-2 minutes of watching the programme I get the error. I can watch other on demand channels OK...
View ArticleRe: Tv remote
Hi, We do try to keep our help site up to date with as many manufacturer codes as possible, and newer codes are added as they are provided from the various manufacturers. Unfortunately, some models...
View ArticleRe: Inclusive free PictureBox films missing from new Plus TV package,...
Hi, if the speed stays above 5mb, then you can try multicast and see if the channels are ok. Thanks Karl.
View ArticleRe: Unable to view boosts since upgrade to fibre
Hi John, Glad to hear this is fixed. Thanks Karl.
View ArticleYouView App + Boost Channels
Hi, Using the YouView app should I be able to see my TalkTalk Boost channels in the guide, and be able to tell the box to record them remotely? Or are the boost channels not on the YouView app, so I...
View ArticleRe: YouView App + Boost Channels
The YouView app should show exactly the same channels as you have displayed and available on your EPG. It will show any Boost channels you are subscribed to, remote record is available throughout. If...
View ArticleRe: Youview Box Locking Up
Hi, If a full reset has not resolved then an engineer is required. As the engineer booking system is 'Live' and available appointments can change quickly, can you contact my TV colleagues directly....
View ArticleRe: im paying for fibre optic broadband for months but BT engineer says i...
Hi, So I can look into this for you, please can you update your community profile to include your home phone number. To do this, got to 'My Settings'. then 'Personal Information', update your details,...
View ArticleRe: Switching from Sky
Hi, just to add, I would contact Sky and let them know you are cancelling with them, so they can prepare any final bills for you. Thanks Karl.
View ArticleRe: Hi my remote is not working, have changed batteries and tried to reboot...
Hi, So I can look into this for you, please can you update your community profile to include your home phone number. To do this, got to 'My Settings'. then 'Personal Information', update your details,...
View ArticleRe: cait1101
Hi, has there been no break in your subscription to these channels. You have not recently changed phone numbers or move house etc? Thanks Karl.
View ArticleRe: Why cannot I send emails for the past 4 hours
Hi Blackangel, there was a problem with the spam servers that impacted the sending of mail. Are you still having problems with this?
View ArticleRe: yvm104
hold back button in for 30 seconds then let it go till it gose out hold the same button in for 10 secs then let it go it will be in the in possision turn the box on from the front and see if this fix's...
View ArticleRe: yvm104
Cheers Vamp, I've literally just got back and rebooted after turning everything off for over an hour and it appears to be working again. It's a weird one! I'll try your solution if it happens again - a...
View ArticleRe: Brooklyn nine nine tv box error
Hi, I'll feed this back. Did you try re-adding the boost etc and did the content play? If you also give our billing teams a call or live chat they can look at adding a credit back to the account...
View ArticleFooled into taking out a new contract
I've been with TalkTalk for some time. I moved home in December and took all my services with me. Due to needing access to my upstairs neighbours loft to get to the aerial, yesterday was the first time...
View ArticleRe: Why isn't the service centre working?
go to speedtest.net and do a speed test for best results do it with ethernet connected
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