Re: Youview + Box
Hi, I called your TV colleagues as advised and supposedly booked an engineer visit for Wednesday, just checked My Account and there is no evidence of such a visit in my "track orders" area which leads...
View ArticleCable question
Hi, My YV box will be hopefully used to connect on my large monitor as we already have a Sky box now with a freeview card as well so there isn't any need to replicate what the daughters watch so...
View ArticleRe: problems with downloading talk talk player software
HelloThe message says ' Youview updating software. an error occurred while trying to update software, please try again later'I have done a few times but the same message is displayed.as above.
View ArticleRe: What has happened to the Talk Talk TV Guide
yep, i used the guide all the time. looks like it vanished in the aol content switchover. have to use sky guide now.
View ArticleRe: Sky/internet channels missing
Hi Matt, Can you log into your router, under internet connection then connection type, change the connection to adsl / dsl, save and click edit. Scroll down and see if your broadband username /...
View ArticleRe: Rent a Box Office Movie - Special Offer problem
Hi, if powering off via the button at the back for 10 minutes will not resolve, try a full YouView Reset. Thanks Karl.
View ArticleRe: talktalk you view stuck on nearly ready help
Hi, This will need a box swap by our engineers. As the engineer booking system is 'Live' and available appointments can change quickly, can you contact my TV colleagues directly. They can arrange an...
View ArticleRe: I've set up my TV box. Just 42 channels
Hi, is it only freeview channels missing. Do you see the internet channels in the guide (chan 301 onwards) Karl
View ArticleRe: Major problem with duplicated emails being downloaded even after deleted...
I use Windows Live. Not sure how long the problem has been going on, but certainly months. Since my last message to you, I have discovered that if I put my settings NOT to save a copy of the message...
View ArticleRe: I've set up my TV box. Just 42 channels
I have 1-9, 13,14,15, 24, 28, 33, 45, 101-105, 120-123, 130&31, various red buttons, then radio 700-710 & 719.No BBC 4 plus numerous others seen in Radio Times and Talktalk programme guide.
View ArticleRe: No Internet channels after moving house
Hi, All account settings etc are all as they should be. No issues identified. One of my tests is showing a possible config issue at the MSAN, so I've raised this to networks to double check the...
View ArticleRe: I've set up my TV box. Just 42 channels
It may be that your area only has a limited number of Freeview channels available, you can check here: http://www.digitaluk.co.uk/ Let us know what that tells you and we can advise further if necessary.
View ArticleHi, my volume control is not working since i tried to set my tv on the...
Since I tried to set up my tv to be able to switch on and off from the remote, the volume control don't work any more, do you have any solution?
View ArticleRe: I've set up my TV box. Just 42 channels
Hi, Can you add your home phone number to your Community Profile so I can check the settings this side. Thanks Karl.
View ArticleRe: No TalkTalk Player
Hi, do you have access to internet channels, Shy 1 (301) etc ? What happens when you press the talktalk button or select the talktalk player from the guide. Thanks Karl.
View ArticleYouview won't access players & apps option
Hi my youview box won't access the players and apps section once I've accessed the youview interface by clicking the blue youview button on my remote.Is anyone else experiencing issues? My internet...
View ArticleRe: why isn't my free upgrade working?
Hi Salbo1970 I'm currently showing that the username in the router is set as 01warehouse, can you log into the router and set the username to your phonenumber@talktalk.net The username is not...
View ArticleRe: Unable to register for Talktalk player
Hi, reason this is failing, is you have the wrong username/phone number in your router. Can you log into the router and set the username to your current phone number@talktalk.net Thanks Karl.
View ArticleRe: IPC6023 error with Netgear powerline adaptors
Hi Duncan, Are the powerline adapters using the same IP address range - eg 192.168.1.x Some powerline adapters can be different. I use a Youview box on a different floor to the router, so did not...
View ArticleRe: Audio description on demand
Hi, Audio description is down to the individual broadcaster, but would be good to see these features added. We have no notification of these being added currently, but with these type of things,...
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