Re: Cancelled account but been asked to pay termination fee after being told...
Hi, We are unable to override decisions around termination charges, and you will need to speak directly to our customer loyalty teams to resolve. Thanks Karl.
View ArticleRe: Free upgrade
When I went online I was offered this choice:- Anytime Calls Boost - 12 months for no extra cost FREE for 12 months. In 3 months time, we'll simply remove it from your account with no strings attached.
View ArticleRe: Free upgrade
Logged in, (and after turning off my AD-Blocker) finally got to the free-upgrade page, to be told that I had already chosen free calls... Didn't choose it. Don't know if I want it, as I can't see the...
View ArticleRe: free upgrade
I was in the same boat, simply Broadband plus paying for anytime call boost. Their system won't allow you to cancel the paid for 'boost' and opt for upgrade they said " it's cheating the system." I...
View Articlefree sky sport upgrade activation
i rang to select the free sky sports upgrade on wednesday. to date the channels haven't automatically appeared and when i go to the channel number it states press ok to set up now if i do this will i...
View ArticleRe: free sky sport upgrade activation
Click OK to set up the channel. It will take you to the TalkTalk player and will check that channel against what boosts you are subscribed too. If you don't have the relevant boost, it will ask on...
View ArticleRe: Trying to download kids boost onto main youview box but getting error...
Thanks for the reply, seems simple enough. Please could you let me know where I find the 4 digit number or is that my pin. Many thanks
View ArticleRe: Sky Sports Not Working
All working now, the issue was about pressing OK to set up channel. Faith has been restored and I can now watch Bmth play Man Utd ! Many Thanks
View ArticleRe: Trying to download kids boost onto main youview box but getting error...
Y button > Settings > System Information Find the code marked as Identifier and its the last 4 digits of that which you need to provide.
View ArticleRe: what do people think of the free offers being offered re cyber attack?
Hi, if i honestly thought it would do something i would be at the front of the line, but i feel the way TalkTalk have treated its so called loyal customers after the Cyber Attack that they dont really...
View ArticleRe: Contract ending
yes, I do understand that , but a rolling contract would still cost me money while I'm away. What I really want to find out is if there would be any restrictions on me coming back to Talk Talk a few...
View ArticleRe: Contract ending
You would need to cancel and then sign up again on your return.As long as everything was paid up and finalised on your departure there should be no problems returning to TalkTalk as a new customer.
View ArticleRe: initially I was offered a free TV upgrade. This does not appear on my...
Strange that an OCE has replied to this very recent thred but has comletely ignored others. But then, what else should we expect from TalkTalk?
View ArticleFree UKTV Channels for December (Christmas)
Where on the TalkTalk website, does it says, that you can watch the UKTV channels (310 to 315) free over the Chrismas (i.e December) ? How do you activate them, and what happens after teh free period -...
View ArticleRe: Free UKTV Channels for December (Christmas)
Just go to the channel you want and press OK when prompted to set up the channel. It will load the TalkTalk player. If you need to pay, it will ask you to subscribe to the relevant boost and tell you...
View ArticleRe: Free upgrade
robopop wrote:And still no answers from anyone at TT!!!!!!Shameful isn't it? They really do not give a *@#][!![]'#[@#]!* about their customers. I'm forgetting all about the so called upgrade and just...
View ArticleRe: can I get my phone line checked because all my computers have started to...
Hi Chris,I have no TEST SOCKET as such, just the old standard socket which has served me reasonably well many years until the present troubles started. From then things have gone from bad to worse and...
View ArticleCancelling sky boost package
Can anyone tell me how to cancel a sky boost package please?
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