Re: Entertainment Package Changes from 30 June 2016
Cant do without Discovery channel? now tv has it... Now tv box in currys £13.99 with a 3 month entertainment pass (some people say you can do 14 days free trial and entertaimnet pass after - do so 3...
View ArticleRe: TTG-239
Hi All,yes, it seems to be working for me now too.I had tried via a variety of connections, GSM, wifi at home, work out and about, and not working on any.But now, just this weekend, the Channels option...
View ArticleRe: Billing
Hi, To resolve your billing issue quickly, can you call or Live chat to our billing colleagues. They can assist quickly and discuss your billing fully with you after a full security check. To call or...
View ArticleRe: new router
Hi cath20 Can you add your home phone number to your Community Profile so I can take a look at your connection. Thanks Karl.
View ArticleChannels missing after new box fitted
An engineer came and fitted a new YouView box for us last week and since then there are loads of channels missing. Ive checked that they arent hidden and they aren't and all the cables are attached...
View ArticleRe: No internet channels
Hi fre55die, Thanks so much for your reply, I tried several times what you suggested but it always stops and says not successful check router connections, which I know are o.k. Stuck what to do next,...
View ArticleWhy has Sky Sports News vanished
Over the weekend, the guide updated, but it seems Sky Sports News has vanished. I am on TV Plus, and the rest of the Sky channels are still there. Has there been a change that I have not been notified of?
View ArticleRe: Why has Sky Sports News vanished
No this channel is still on mine to double check if it's been accidently hidden press guide press the yellow button put your pin in then press the red button then check 401 again.
View ArticleRe: Channels missing after new box fitted
Hi, which channels are missing, are these freeview channels or internet channels - 301 onwards etc. Thanks Karl.
View ArticleRe: Channels missing after new box fitted
There are absolutely loads missing. I printed off a channel guide and went through it and all the missing channels are freeview ones and include: 4seven, 5 Star, 5 USA, all the CBS channels, Challenge,...
View ArticleRe: Why has Sky Sports News vanished
Many thanks. Seems it somehow got hidden. 5HD is now there, so presumably something happened to it during this update.
View ArticleRe: Channels missing after new box fitted
Hi. Freeview channels are dependent on a number of factors, your transmitter, your aerial etc. Do you have an external aerial ? Do you have a standard freeview TV ? If so, can you connect the aerial...
View ArticleRe: Channels missing after new box fitted
All of the channels were there before he plugged the new box in. The only thing that has changed is the youview box, everything else is working perfectly.
View ArticleRe: Failed/Part Recording TV Programmes
Hi - Thanks for this advice. I will try these out and let you know how I get on.
View ArticleRe: Channels missing after new box fitted
Hi, Do you have an external aerial and is this connected direct to the youview box with no splitters? Karl.
View ArticleRe: No internet channels
Hi there Is box connected directly to router or via powerline adaptors ? I have flagged this for OCE support. This may take a couple of days though.
View ArticleRe: Channels missing after new box fitted
According to the person on live chat it is not a problem with youview, and i quote,"I would like to inform that there appears to be a signal issue for the channels which explains why it may not be...
View ArticleRe: Channels missing after new box fitted
awomaninsane wrote:According to the person on live chat it is not a problem with youview, and i quote,"I would like to inform that there appears to be a signal issue for the channels which explains why...
View ArticleRe: No internet channels
Hi fre55die, Thanks for your help. The box is connected via powerline adaptors. Thanks for flagging the support. I've contacted Customer services and I'm getting a call back this evening. Really...
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