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Re: Constant interruption to Internet channels on YouView

Hi Marcus, When you installed the new router, did you replace all cables and filters/ I'm not showing any drops here, Karl.

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Re: Latest TT TV Trial - Software has not upgraded

Hi, Unfortunately we do not have any access to push any firmware for the boxes but our Trials team will pick this up for you. Karl.

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Re: Latest TT TV Trial - Software has not upgraded

Thanks Karl - Just hope they pick it up in time to do the necessary and for me to be able to conduct the testing and to respond to their survey deadline which is this Sunday.

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Re: Can't set recording from search menu

Hi Lukasz I've tested a couple of programs here. When you use the search function does it show the program as available ? I've just tested with Leverage, on today on channel 316 at 3pm and monday....

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Re: TTG-239

Thanks for sorting this for me, much appreciated.Is there a fault with the TV2go app? It doesn't seem to work for me at home... thanksAndrew 

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Re: TTG-239

Hi,  No reported issues.   Was this working on your device previously ? Have you tried removing and reinstalling ? Karl.

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boosts not working!

My sky movies boost worked yesterday but not today. Have done a reset in the youview box and now not upgrading and the TalkTalk button on the remote does nothing.Any good ideas?

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Re: boosts not working!

Is it the maintenance mode reset you completed or did you reset the box from the menus which also erases recordings? In maintenance mode what option did you use?

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Re: boosts not working!

-->device management --> reset youview boxIt doesn't have record capabilities.

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Re: BT Sport coming to TalkTalk

The channels have now appeared on the talktalk youview guide still no pricing information or any information on how to subscribe 

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Re: BT Sport coming to TalkTalk

There is a very short trial taking place at the moment to test out the relevant procedures etc.. Guess the information you are looking for will be available once that is complete.

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Re: BT Sport coming to TalkTalk

I was included in the trial for talktalk TV store. Wonder why I never got asked this time. Oh well I guess I have to be patient to find out what there charging.

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Re: BT Sport coming to TalkTalk

Trialists are picked at random from the pool of volunteers. Not everyone gets asked everytime. But ........................ For a rolling one month contract the charge is £21.99 per month with a £30...

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Re: new router, and box tired out???

Lovely to hear from you Debbie, the router is Huwei HG633 Hardware version: H.1.01Software version: v1.15t Device ID: 00E0FC-C4REQ15911006190 connected directley into the main telephone box broadband...

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Re: I have a new Panasonic HDTV but the talktalk TV box will not produce...

sorry for the late add to your post but I bought new Panasonic 4KTV two weeks ago and have exactly he same issue. Can see picture but no sound I've tried changing the HDMI audio output (only options...

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Re: TP Link W89609 v HG633

I would have said the opposite. I had nothing but problems with the talktalk super router. My speed was reduced even though the router was in sync at a higher speed. My tp link router works flawlessly....

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you view box

Hi, YouView box operation at the end of contract. When the Talk Talk TV contract ends does the box still function? i.e. you can still record/view catch-up/pause live tv.

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Re: you view box

You can view free view and record said channels catch up will work as long as you plug the box into the Internet. You can use any isp you like. You will lose the talktalk player and all boost channels.

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Re: you view box

You do need to call up and give notice to cancel the TV though. The service does not end automatically. You need to specifically tell talktalk to cancel it

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Re: you view box

Hi Daniel2025,Thanks for both pieces of information. Very helpful.  

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