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new router, and box tired out???
To any Help Team or Person Please Recent new router, but instant half of old speed.And has kept dropping, now down to 5.59 mbps. (WE can't afford fibre optic - can we afford cable??) After having your...
View ArticleRe: new router, and box tired out???
Unfortunately, these forums are not real time and the OCE’s typically work “normal” office hours and usually not weekends, so it can take 24 to 48+ hours for new posts to be actioned, longer at busy...
View ArticleMissing HD channels
I've got a new you-view box but the four HD channels are missing: 101, 102, 103 and 104. There are no hidden channels in settings and I have reset and retuned it. If I by-pass the box and plug the...
View ArticleRe: Missing HD channels
I've retuned with the aerial unplugged then again with the aerial plugged in and they are now showing...
View ArticleDsl 3780
I have a DSL 3780 router, which I have to reboot several times a day because it does not allow one or more of the various devices in the house an Internet connection. All the green lights are on on...
View ArticleRe: new router, and box tired out???
Hi Werkit, Sync currently showing at 7.4mb. No line issues detected. Have you a Test Socket ? If so, can you connect router to master socket or Test Socket and see if the speed increases. Thanks Karl.
View ArticleWhen I have a master socket moved do I get a new socket and wiring from the...
Told by talk talk my phone extension is the reason for slow speed they charge £128 to move a socket.Will I get a new socket and a new piece of wiring from connection box at my roof level.
View ArticleRe: Dsl 3780
Hi, So I can look into this for you, please can you update your community profile to include your home phone number. To do this, got to 'My Settings'. then 'Personal Information', update your details,...
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Re: I have an Apple 5c iphone - can I make facetime calls from the USA to the...
Only if you are on a free WiFi connection otherwise there would be roaming data charges.
View ArticleRe: When I have a master socket moved do I get a new socket and wiring from...
Hi, BT will replace the socket if they think it is old or possibly at fault. We cannot guarantee they will replace the cableing entirely or just extend the existing cableing. Thanks Karl.
View ArticleRe: When I have a master socket moved do I get a new socket and wiring from...
David Floyd wrote:Told by talk talk my phone extension is the reason for slow speed they charge £128 to move a socket.Will I get a new socket and a new piece of wiring from connection box at my roof...
View ArticleRe: new router, and box tired out???
Thanks Karl, honest, have tried and looked at everything.Please note your speed check is still about 50% of the 14 mbps we had in all of 2015. What about the TV box? Had to do full setup again today,...
View ArticleMarch update has still not resolved issue concerning northern irish customers...
I was assured by OCE Karl that talktalk were aware of this and that it would be resolved in the next update , which it has not . I was told to put RF loop through on , which i did , until the next...
View ArticleRecording from the set top box
Can I record from the set top box a BBC programme to a USB so I can email it abroad?
View ArticleRe: Recording from the set top box
No. First of all the USB connector is not enabled for external drives. Second, HDCP (copy protection) prevents exporting any recordings from the box to another device.
View ArticleRe: Recording from the set top box
Daniel2025 wrote:It would also be copyright theftI'm not sure why you mention copyright theft, it isn't really an issue here.
View ArticleRe: Missing HD channels
Spoke to soon... The picture breaks up all the time and becomes pixelated and yet there's no problem with the signal as it works perfectly when the aerial is directly plugged into the tv. This is a...
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