All other chanels are fine on demand-but BBC chanels are a nightmare -...
Can anyone offer me a solution to this issue please?-
View ArticleRe: Ipc6023 error and intermittent broadband again.....
Received the new router thanks. The internet speed abd TV reception has improved however the internet keeps dropping out causing the TV to freeze
View ArticleRe: Do your live chat operatives go on special courses to be so useless?
Hi, I'm sorry to hear our live chat colleagues have not been able to help as required. If you call directly to our billing teams they can assist directly. Thanks Karl.
View ArticleRe: TTG-239
Hi jcottier, I've switched the box assignment, ask your mom to retest. Thanks Karl.
View ArticleRe: can someone from talk talk please just sort this out!!!!!!!!!!!!!!!!
Hi Karenmerriner, So I can look into this for you, please can you update your community profile to include your home phone number. To do this, got to 'My Settings'. then 'Personal Information',...
View ArticleRe: All other chanels are fine on demand-but BBC chanels are a nightmare -...
Hi, Are these the freeview channels that are buffering, BBC1, BBC2 etc or are you referring to on-demand content such as Iplayer ? Thanks Karl.
View ArticleRe: Ipc6023 error and intermittent broadband again.....
Hi, Now the new router is in place I've reset the line and changed the profile to include noise protection. Try this and see if this is a little better. Thanks Karl.
View ArticleRe: Slow Remote response
As we tend to only come on here to moan about TT and the service we get from them, I wanted to post something positive.My replacement box (D372) arrived approx 30 mins ago. It's all setup now and...
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Re: Slow Remote response
Hi Stevieboy Star Wars The force Awakens is available to rent or buy from the TalkTalk store and to celebrate, all this month is Star Was Month. Why not drop by The Cantina for some lively fun and...
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Re: How can I remove audio description from my TV ?
Hi danmor70, Star Wars The force Awakens is available to rent or buy from the TalkTalk store and to celebrate, all this month is Star Was Month. Why not drop by The Cantina for some lively fun and...
View ArticleMissing graphics via Scart/rf output
I got a new box today (372T) as my old one (370) was on its way out.I do the bulk of my viewing in the lounge with the YV box connected to the TV via hdmi.I also connect the scart out of the YV box to...
View Articleyoubox freezes.have to switch off at the mains and restart
normally works fine.lately it freezes and remote wont work.have to switch off at mains and restart
View ArticleRe: All other chanels are fine on demand-but BBC chanels are a nightmare -...
On demand for BBC is the problem- as I say all other on demand is fine
View ArticleRe: All other chanels are fine on demand-but BBC chanels are a nightmare -...
Hi, Can you add your home phone number to your Community Profile so I can take a look at your connection. Thanks Karl.
View ArticleRe: All other chanels are fine on demand-but BBC chanels are a nightmare -...
I have added as requested
View ArticleRe: Missing graphics via Scart/rf output
Hi, This may not work via the scart output if HDMI output is selected. Can you try connecting the rf lead to the rf out on the youview box and see if the signal is received ok by the TV in the...
View ArticleRe: All other chanels are fine on demand-but BBC chanels are a nightmare -...
Hi, The connection looks ok, and line tests re also clear with no issues detected. I've reset your line. Can you power off the youview box by the button at the back for 2 minutes then power on and...
View ArticleRe: youbox freezes.have to switch off at the mains and restart
Hi, try a YouView Reset and choose option 4 to 'keep recordings'. Set the box back up and see if this helps. Thanks Karl.
View ArticleRe: Missing graphics via Scart/rf output
Hi, yes that's fine, in that the aerial signal is sent through to the kitchen TV. I can us the inbuilt freeview tuner.Removing the scart removes any picture from the YV box coming through to the...
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