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Re: Slow Remote response

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As we tend to only come on here to moan about TT and the service we get from them,  I wanted to post something positive.

My replacement box (D372) arrived approx 30 mins ago. It's all setup now and working fine. The box responds pretty much instantly to the remote.
I found the whole process of logging the issue and being sent a new box pretty painless. I did it by first mentioning it on here and then following on via Live Chat.

Well done TT, all seems well so far.

 

Steve

 


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