Re: TV boosts not working just showing a blank screen
Try a factory reset read the thread carefully and read the options on the youview box carefully there is a option that allows you to reset and keep your recordings instructions in thread here...
View Articledim picture
hello rather new to this and have looked at other threads. My issue is that for some reason the talk talk tv has gone excepionaly dim. it is not the tv or the hdmi cable. i have tried other sources and...
View ArticleRe: I have the itv collections boost but it doesn't appear in the tv2go app
Hi, The TV2GO app will only have a limited amount of content currently due to licencing issues. Our teams are looking at licencing options for other channels. Thanks Karl.
View ArticleRe: hi, i cant find MTV catch up, can someone help please
Hi, You can go to the TalkTalk player, choose my Boosts and look at what is available under music boost. Thanks Karl.
View ArticleRe: Any ideas on resolving IPC6032? It affects my Sky channels.
Hi, So I can look into this for you, please can you update your community profile to include your home phone number. To do this, got to 'My Settings'. then 'Personal Information', update your details,...
View Articleaccess to talk talk
After switching on my computer and the front being active it is taking 3/4 minutes for internat access to become availableAny idea why, it used to be almost instant?
View ArticleRe: access to talk talk
after switching on my computer and the first page being active and working, it is taking 3/4 minutes for internet access to become available up until a week ago it used to be almost immediate, any ideas?
View ArticleRe: unable to access teletext on bbc channels
Hi, Have you tried turning off the box by the button at the back for a few minutes. Karl.
View ArticleRe: How do I get back to the last channel I was watching?
Hi, There is no last / previous button on the Youview remote. Thanks Karl.
View ArticleRe: Data Issue Reference INC000013207741
Hi, To cancel any services you will need to call our customer loyalty teams directly. Only the loyalty teams have the required system access to process a cancellation request. Thanks Karl.
View ArticleRe: error code
Hi, Sorry to hear this. If the box itself is failing then it does need to be replaced by an engineer. Have they booked this in for you, what date is this arranged for ? A month is far to long to...
View ArticleRe: dim picture
Hi if you have tried another HDMI cable and other HDMI port on the TV and the picture is still dim, it could be a fault with the box. Try changing the output resolution settings from the youview...
View ArticleFalse advertising for £50 love2shop voucher
I signed up to talktalk only as I needed broadband and the fact they were offering new customers a £50 love2shop voucher when you took out one of their packages really caught my eye. I've waited 3...
View ArticleRe: ttg 201
Hi, I've made a change to your line, to increase the SNR can you reboot and retest. Thanks Karl.
View ArticleRe: Sky channels pixellating
Thanks Karl That seems to have worked. I've checked it over the weekend and, apart from a very occasional blip, the Sky channels have been fine. I appreciate your help and tenacity! Kind Regards Mark
View ArticleRe: Sky channels pixellating
Hi Mark, Glad to hear this has improved the channels for you. Karl
View ArticleRe: hi, i cant find MTV catch up, can someone help please
Mtvs music channels don't have catch up if you're looking for Mtvs entertainment channel follows Karl steps except look for entertainment under the my boosts section.
View ArticleRe: unable to access teletext on bbc channels
Thanks Karl - tried this and text now back
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