Re: Netflix crashes YouView box at midnight every night
Mine does that too - really annoying - can anything be done as it seems to take ages to reboot and eventually resume watching Netflix again :-(
View ArticleRe: No ADSL and red power light, orange internet light on 3780
Hi, If the powerlight is continually red, then this indicates that the router is failing it's power on self test process. Only option to resolve this is to replace the router. A new one is on the...
View ArticleRe: Me again!! And no TV service again!
Hi, Are you able to try a YouView Reset. See if the full reset will allow the box to start up. Thanks Karl.
View ArticleRe: IP6023 error code/BT
Hi Ragsab, Not sure what happened during the week, but glad the channels have returned. Looking at your line history for the last few days I do see some errors, and the SNR (Signal to Noise Ratio)...
View ArticleRe: Failed recordings
Hi fre55die, This sounds like the box / hard drive is failing. If a full reset will not resolve, then only option is to call and arrange an engineer to swap out the box. Thanks Karl.
View ArticleRe: Failed recordings
Hi Karl what is error ipc6024? The box will pause and I can catch up for an hour which made me think that the hard drive was O.K. I've got so much stuff that I haven't watched on there. As a few people...
View ArticleRe: Failed recordings
Hi, The 6024 error is a channel startup error and is usually displayed if there are issues accessing the channel or from playback of recordings from the channel. Thanks Karl.
View ArticleRe: Failed recordings
Hi Karl Absolutely ridiculous. 18 days before they can send out an engineer !!!!!!!! Is there no way you can organise for replacement box to be sent to me with a returns bag for the old one ? !!!!!!!...
View ArticleRemote Control Signal for On/Off
In my system I have a Canton Sound Box. I often switch the You View box off and swap to other devices. All devices are connected to the sound box. Sometime in the last few days, something has changed...
View Articlepowerline
HiI hope someone can helpMy Adapters were working with no problem until yesterday. I have done all the things in the YM102 dodument, apart from one thing and that was reset both adapters as I can only...
View ArticleRe: replacement remote control required
Nope talk talk generally only provide the equipment once. Contract renewal has no bearing on that what so ever. Your only hope of a free remote is if you find a nice customer service advisor.
View Articleis there a pin default number as it says I don't have a pin
i dont seem to have a pin and the website says i dont hjave one either is there a pin default number
View ArticleRe: is there a pin default number as it says I don't have a pin
Which particular PIN, there can be several different ones within the TT systems. But "0000" or "1234" are sometimes used.
View ArticleRe: IP6023 error code/BT
Hi Karl Thanks. If I get any more probe I will let you know. Thanks for your help ☺
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Re: IP6023 error code/BT
IPC023 error code usually relates to poor Internet channel quality, and is usually network related, so should resolve it's self when the line is better, I've only come across it once on a colleagues...
View ArticleRe: primary box
Hi Karl,I have only ever been issued with one Huawei box ,my other box was a Humax. John
View ArticleRe: powerline
Hi, If you suspect the powerline adapters are failing or not working correctly, then there are a few ways to test these. First, make sure each adapter is in a working socket. If the power light...
View ArticleRe: primary box
Hi, If any box has been plugged into your line, an engineer testing etc, this can still create an entry in the database. Have you tried the box, is it picking up the channels. If not, let me know...
View ArticleRe: Failed recordings
Hi fre55die, We have flagged this to our management teams who are looking into increasing engineer availability. I have checked and the earliest appointment I can secure is 18th 3-6pm. I can secure...
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