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Blank recording

Over the last week, possibly since the recent software update, I have had a number of recordings that appear on youview as having been successful but when I try and play it, the screen goes black and the whole thing freezes up. I have carried out a software reset but the recordings are still unplayable.

 

I have subsequently downloaded and reinstalled the software but to no avail. Recordings are still showing but cannot be viewed. The picture is also breaking up whilst viewing. Another box needed?


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