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Re: Incompetency of TalkTalk

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Hi James,

 

I've read through the notes on your account, and it is a poor service you have received.

 

To ensure this is dealt with at a higher level, I've escalated this to our CEO teams. 

 

A CEO Case Manager will contact you directly within 5 days and discuss these points with you.

 

Regards

 

Karl.


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