Hi Rosy,
Glad to hear the channels are working. There was a problem at the exchange. Once I got our IPTV Tech manager involved, we had this picked p by a senior network access team who quickly spotted a configuration issue and were able to correct this. Sorry it took so long to get resolved.
We currently have an offer running, Sky Movies £7.50 a month for 6 Months. Do you like movies. If you do, Add this boost via My Account , let me know when done, and I'll add a credit to cover the cost for the 6 months for you by way of an apology for the poor service and time taken to resolve this for you.
Regards
Karl.