Works perfectly, great work Karl.
Amazing that they could not do this on the phone, I explained it clearly enough.
These forums are the main reason I stay with TalkTalk, so much easier to get things sorted. I am amazed TalkTalk have not pushed more money into getting more OCE's on here. I would rather wait 24 hours for a reply than have to ring a call center, although in this case it took all of 30 minutes!
Once again thanks for your help.