Thank you for that.
I cannot understand why TT said on a med fibre broadband you get 38MB wireless or cable;
When actually we are getting in your case 10MB and of course me 1.5MB.
I am 1/4 mile from the exchange.
So therefore, I have reasons to beleive we are not getting the service what we pay for.
I do exsept at peak times our broasband will drop,
I have been on line mostly off peak and my broadband is still very slow.
Thank you for your help