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Re: Glitchy Youview Box

The 372 box is a vast improvement over the 370 being much faster in opperation with its increased memory.I did the heatsink mod and added an internal fan and the box proved very reliable.The fan was...

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Re: Security deposit

Thanks the money was on first bill.

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Re: No Subtitles for Sky Movies?

Are you sure you understood my previous message. To reiterate and at the risk of labouring the point, can you please confirm if what has been stated at the link...

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Re: No Subtitles for Sky Movies?

Hi,   can you tell me which specific section of the help page you are referencing ?  Thanks   Karl. 

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Re: I have just received an email from fisher1@talktalk.net is email address...

that'll teach me ! i have had two of these in the last hour 

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Re: No Subtitles for Sky Movies?

not sure if i understand your question. Are you referring to the help page found at this link http://help2.talktalk.co.uk/what-accessibility-features-does-youview-support or some other page?

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Re: No Subtitles for Sky Movies?

Hi,   The page mentions subtitles at the top, in the middle of the page has a little more on subtitles, and at the bottom lists the boost channels that may have subtitles.  Is there any particular...

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Re: No Subtitles for Sky Movies?

did i not post this information earlier in my post? Below is a copy of the relevant section.: "TV Boost ChannelsIn addition, the following channels, which can be bought as part of our TV Boosts,...

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Re: No Subtitles for Sky Movies?

Hi,   I don't believe that section to be miss-leading. It does list the Sky channels that will support subtitles, but does not mention Sky On Demand services or Sky Store / Sky Box office movies etc....

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Re: No Subtitles for Sky Movies?

when i selected the sky movies boost, I didn't know that these movies  were 'on demand'. In any case the help page should have flagged this up and differentiated those Sky Movies which are 'not on...

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I can't access my account. I no longer have access to my recovery email account.

No longer have access to email address registered with talktalk, therefore cannot change my email address.Help from phone call non existant. Any suggestions

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Re: Trying to upgrade from Essentials TV to bPlus TV but can see now links on...

I found the upgrade offer via a well know money saving forum.It had TalkTalk banner claiming that if you upgrade you will recieve a cashback ammount.The Terms & Conditions state that to qualify for...

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Re: customer service not returning call

Hi,  I'm sorry to hear of your poor experience, but for any contractual or billing disputes you will need to contact customer services or customer loyalty directly via phone 0203 441 5550 or via Live...

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picture not filling the screen

Having just taken talk talks latest tv offer with the freeview box etc , I am a little dismayed to find on some films programs I watch the picture doesnt fill the screen. No amoubnt of trying in the...

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Re: Nowhere else to ask so voici: why wasn't I told on phone about £50...

Hi,   Have you had a look at your bill breakdown in My Account  If you log into this section, you can see the bill and a break down of any charges.  Thanks   Karl.  

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Re: Just got the new TV package but can't find the 6 free Sky channels. Help!

Hi David,   The door drop letter shows current offers for new customers joining talktalk.  Thanks   Karl. 

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Re: Sky sports box office

Hi,   No plans for any box office events have been announced.   You could take a look at Box Nation. They have some good fights showing.  Karl.

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Re: I can't access my account. I no longer have access to my recovery email...

Hi,  If you are a talktalk customer and have a My Account service, but are unable to access this, you will need to call or live chat with our service colleagues and they can then reset the password...

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Re: I seem to not be alone in not finding Sky 1 on my Huawei box.

Right, first things first, the Sky channels require a minimum download speed of 5Mbps, how fast is your broadband connection generally?

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How to send a complaint to talk talk via email

What is talk talk's email address for customers with queries as I want to forward a complaint? Thank you. 

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