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Re: Free Upgrade - Film CHANNELS!

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dmb74 wrote:

Has anyone else been advised that the TV Channel free upgrade for films is not Sky Movies as expected, but Picture Box instead, which I believe is an on demand service and not a "Channel" or "Channels"?

 

I've been on the phone to both Customer Services and Loyalty and neither appear to know what has been said on the website but simply repeat themselves with robotic answers.  Surely the only TV Film Channels are those for Sky Movies and if so, why don't you give the customer what you have promised!!

 

I've had constant issues with firstly broadband, then fibre and then the powerline adaptors and was holding out for the free films, but to no avail.

 

TALKTALK - What's the point in trying to make amends with all the security issues only not to go along with what has been offered?  If not please ensure that the poorly worded vague web page is amended to state exactly what is on offer, at least that way I wouldn't have bothered phoning in the first place!

 

(https://www.talktalk.co.uk/customerupgrade/?refresh=true) 

 

TV channels

including films, kids, entertainment or Sky Sports free for 3 months


Has someone been fiddling, as I started this off as a new post (which I checked) and now it appears on the older thread?


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