Hi there
Did the remote come in a box because the instructions were on the box and a slide on blue "collar" over remote in box. My remote was supplied separately though. here is copy of page : TalkTalk Remote Control Guide :
TalkTalk Remote Control Guide
We've started to update your TV boxes, so right now you may have the newer software, or you could be in the queue for the next update.
Below you can see the differences in appearance between the two versions, one has TalkTalk TV in the top left and the other has Youview.
Take a look below at the differences and then select the one that looks right for you:
New

Classic

Select an option
The remote control version below is best identified by the pink talktalk button above the channel controls. Please refer to the table below to discover how to use the features of this model.
Using your remote
Button Name What does it do? Power Switches your TalkTalk TV Box on & puts it into standby mode. Source Select the source displayed on screen, for things like TV, Games Consoles, DVD players, laptops/computers, digital cameras etc. Red LED Indicator light that blinks when a button is pressed. TV Power Use this to switch your TV on & off. You'll need to set up your remote to control your TV first before this will work. Pause/Rewind/Play Control live TV, On Demand and recorded content (TalkTalk TV Plus Boxes only). Visit About pause & rewind. YouView View the Guide, including all your Freeview channels and the upcoming TV schedule. TalkTalk Use this to get to the TalkTalk Player, where you can rent films, buy Boosts, and watch paid-for content like Sky Sports. Info Press this during a programme, or when you've highlighted it in the Guide to see the summary of a programme, including a brief synopsis, age ratings/guidance and any accessibility features supported e.g. subtitles. Record Only for customers with a TalkTalk TV Plus Box (greyed out means your Box doesn't have this feature). Press to start recording immediately, or schedule a future programme by pressing this whilst highlighting your chosen programme in the Guide. Find out more About Recording. Volume Increase/Decrease your TV volume. You'll need to set up your remote to control your TV before this will work. Channel Use this to move up/down channels. Guide View the Guide, including all your Freeview channels and the upcoming TV schedule. Back Exit menus/guides without changing or confirming any settings. Search Search for your favourite programmes by entering the name with the number buttons. Numbers Enter letters or numbers into your TalkTalk TV Box for specific channels, PINs, postcode settings, security answers etc. Subtitles Switch subtitles on & off. Visit About subtitles to find out more. Audio Description Switch Audio Description on & off. Visit About Audio Description to learn more. Low Battery This will blink when your batteries are low so you know when to change them.