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Re: Set top box keeps needing to be reset

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I am so frustrated with talktalks customer service 

I have just spent another 50 minutes on the phone - having spent a similar amount of time on the phone to them on Thursday and on livechat on tuesday

Each time they speak to me like i am a total imbecile 

I have reset the box and updated the settings about ten times now and I still keep getting the same system error but it seems the TV support team don't believe me

They actually asked me if my TV was turned on !!!!

And they don't seem to be authorised to replace the box !!!

Aaaggghhhh !!!!


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