New tv+ Customer

Hi,
I've just signed up for the tv+ package having been on the standard broadband package for the last 18 months.

I've received and connected my box, using power line adaptors plugged directly to the wall.

I only get freeview channels. Nothing else works, I get different error codes each time. Including IPC6002, IPC6023, IPC6011 and TTG-200.

I have tried resetting everything and still nothing. Should I have been given a new router as well as tv+ box? I've also updated to 'Fast' broadband. Speed test comes in at 11mbs.

Any help would be appreciated.

cheers

Stuart