spiderb wrote:Ultimateley the customer chooses the the channels because if you are not satisfied you will not pay for the product. Talktalk do not seem to have grasped the principle of loss leaders where you sell something below cost to make a profit on something slse
Personally I think TalkTalk have probably grasped the principle rather too well, by constantly offering ludicrously cheap promotional deals to new customers they clearly now have to find savings elsewhere.